Olympus Stylus 700 / 700 Digital Camera Logo

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Anonymous Posted on Dec 04, 2012

Olympus D-700 lens

Won't retract

5 Related Answers

Anonymous

  • 480 Answers
  • Posted on Jul 02, 2008

SOURCE: Olympus FE-210 lens does not come out

Hey memiche,
You could try resetting the camera to the default factory settings, and directions on how to do this are on page 20 of your camera manual. If this doesn't work then there is either something obstructing the movement of the lens (i.e. sand), or damage to the lens mechanism. If it is something obstructing the movement of the lens you could try blowing compressed air into the side of the lens to try and dislodge whatever is in there. If that doesn't fix the problem you could try putting the camera on a flat surface with the lens pointing up and holding in the shutter button, and while doing that turn the camera on. If none of this works I would have the camera looked at by an authorized service technician. I have included a link to a PDF download of your camera manual in case you need it. I hope this helps!

http://www.olympusamerica.com/files/FE-210%20Advanced%20Manual.pdf

Sincerely,
Allan
Go Ahead. Use Us.

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Anonymous

  • 919 Answers
  • Posted on Dec 30, 2008

SOURCE: the lens won't retract

If the lens is stuck out extended you may want to call Olympus Customer Service to discuss repair process and pricing. If the battery is fully charged and the lens still stays extended then this is a clear repair issue as something in the lens assembly has failed. Their telephone number is 800-622-6372 option 2 and then option 3

Anonymous

  • 919 Answers
  • Posted on May 18, 2009

SOURCE: I dropped my olympus 540 zoom camera and lens cover is jammed

The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $73 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Anonymous

  • 1194 Answers
  • Posted on Jul 04, 2011

SOURCE: The lens won't come out

Hi.

This error indicate that focusing ring got stuck or jammed. What you can try to do is spray some compressed AIR into the lens to try to free up any sand or dust that may have worked its way in. If that doesn't help, you can gently bump the camera to try to free the focusing ring.

or.......
You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
Else your camera need to be disassembled to get at the focusing ring at Service Center.
Good luck and have a nice day.
Rating the solution is highly appreciated.

egadgetguy

Ken Williams

  • 263 Answers
  • Posted on Mar 18, 2012

SOURCE: I have an Olympus stylus 720 SW, when I turn it on the lens cover either won't open or opens only partly.

1. Sand or foreign object in the lens cover.2. bad motor or gears.
Try cleaning with canned air while powering the camera up/down...

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Hi,

Its seems lens got stuck in the barrel due to external shock caused, Try out following steps-

  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once's or twice then it will stuck again.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.


Else contact Olympus, your camera need to be disassembled to get at the focusing ring at Service Center .

I hope this will solve your problem

Thanks..!!
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My Olympus c-730 just fell on the floor while it was on and landed on the lens. The glass lens and 2 plastic pieces came out and the lens housing is now crooked. It won't retract in or out. I tried...

I'm sorry to tell you that this means your camera is now dead.

You've broken the lens assembly, and probably the lens zoom/retract motor and gear assembly. There is no way to accurately repair them without replacing as complete sub-units: even if you could get it back together, the lens elements would be out of alignment. Spare parts have long since been discontinued.

Your camera is now about eight years old, so it's done fantastically well; very few digital cameras last more than five years. Unfortunately the only fix is to replace the camera.
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Error message 5e02: 5f08

Error 5e02: 5f08 means lens error.

Try resetting the camera, by removing the batteries, and by holding down Ok/function button while you turn the camera on.

If the lens do not extract, try helping them out by gently slapping the back of the camera while you turn it on. If they do not retract, try helping the lens back in while turning off the camera.

If that does not help, then the camera need repair service.
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The lens won't retract

If the lens is stuck out extended you may want to call Olympus Customer Service to discuss repair process and pricing. If the battery is fully charged and the lens still stays extended then this is a clear repair issue as something in the lens assembly has failed. Their telephone number is 800-622-6372 option 2 and then option 3
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Olympus Stylus 600/Digital 600 6.0 megapixel

Hi

This camera can be very picky when it comes to the front lens cover... It's not a simple mechanism and has many small parts and gears involved. If the lens cover is dislodged it won't work smoothly, and if the case is dented it will not be able to move properly and this can cause lens problems.

If the lens was out when the camera was dropped, then it's possible the lens was damaged and not the lens cover. Sometimes you can tear down the lens, clean it and rebuild it and it will work smoothly again, sometimes this doesn't work and the lens needs to be replaced.

If you're comfortable opening the camera, first check out the lens with the front body section removed so nothing is blocking the lens cover. Does it work properly now? If not, then expect lens damage to be the issue.

We are an AFFORDABLE digital camera repair shop... if we can assist you with parts or do the repair please let us know. (google: darntoothysam)

Hopefully this is of some help. Even if you don't use our services please feel free to let me know if you need more assistance.

Good luck from Darntoothysam com

Thomas

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Len will not retract

Bad Lens assembly, cost more to fix than replace.
Check the Olympus store for clearance items,
Pricewatch is a good one also.
Never buy a used one online, new is ok, because dropping them is the #1 reason for the lens assembly failure.
I'm sorry I couldn't be more helpfull.
Best regards, Paul
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