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A few things I did and it solved my problem of the same nature.
First:
Run a cycle with nothing in the washer. Some models have have a water tank on the outside of the drum that fills to balance the drum. Running a cycle without anything in the drum may allow this small tank to fill back up.
Second:
Grasp the agitator at the top and near the base and move the whole drum around side to side and up and down. This may realign the the skid pads with the drum feet (not the terms that I remember from talking to a repair man I know but doing this may help)
Third:
There may be springs that help keep the drum balanced and centered. If one of these has broken. This would cause the same problem.
Locate them on the inside of the cabinet near the sides and attached to the bottom of the cabinet. (that's where they were for my washer).
Mine were fine so that wasn't the problem.
The first two items fixed it for me.
Hello - Are you speaking about being balance without the leveling legs? Is the unit located on complete level ground? Or is the washer tub loose and unable to move? If you are referring to the drum, try rotating it manually when it is turned. If you notice that the drum is not balanced and cannot rotate freely, I would suggest contacting a professional so they can move forward accurately. Washer may possibly have a faulty bearing, unbalance drum or pulley issue.
There are no balance adjustments, the drum is a floating design on springs and ,lower hydraulic arms. The drum is also weighted for passive counterbalance.
it could be weak shocks for the drum or the springs. you can also overload the washer. there should be a gap in filling washer with clothes around 5-to 6 cm's on the drum ring this gives space for movement and balancing. the washer can also become out of balance if the bearing is damaged, if you can lift the drum from the bottom of the ring and it moves up and down by few millimeters and feels lose then its usually a sign the bearing is weak. this can make the display say there is a problem with balance. 6kg or 7kg is the weight of the clothes and water not the clothes. over loading the washer damages the bearings and put more pressure on the shocks and springs.
The drum should not need balancing, but the washer should be level in all directions. If the washer is level, but vibrates excessively during spin cycle, you may need to replace the springs. There is a set of suspension springs which act as shock absorbers. When these wear out the washer will bounce across the floor unless the clothes are 100% balanced in the washer.
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