At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I have a hp notebook Pavillion dv1000 it has an internal dvd burner. it stopped working a few months ago. i bougjt a new external dvd burner/drive which is a Ativa DX-3H20a. in my devcice manager i get the same response. it has both dvd drives with the "!" on them and neither one will work, can you help me solve this problem, please?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First, try a new USB cable. Two, try a different USB port (if using a hub, directly connect to the computer). Three, check if there are any updated drivers or firmware for the drive.
Cindy Wells (also make sure that the external drive is self-powered that the cord is undamaged and the power isn't surging or going into a brown-out. If it is one of the new bus-powered DVD drives, make sure that the computer has a good power source (not on battery for a laptop).)
I think buying a USB DVD drive is a very sensible idea as internal drives on laptops can be a pain to remove and fit and they are more prone to failure than their desktop brothers because of their flimsy construction.
Clean Drive: commercial cd/dvd cleaner + air compressed can with narrow pipe inserted into device to reach lens.
Update you sw from http://www.lightscribe.com/ (Control panel, diagnostic tool, application)
be sure service is started: as Administrator go to Control panel/Administrative tools/Services double-click on Lightscribe Service, and if it says disabled change it to automatic, then "start service" in the left pane if is already started and set to automatic stop and restart it you don't have to reboot to see results.
It worked for me on HP6710b with internal drive and with liteon external burner
I have the same problem. Has anyone found a solution? I have an HP Notebook dv6700 with a Pioneer DVDRW [DVR-K17B ATA Device]. For the past few months I haven't been able to burn anything to disc. I can't find any firmware updates online. I'm not sure if I need to buy a new drive?
same
×