Brother IntelliFAX 4750 Plain Paper Laser Fax Logo
Posted on Jan 13, 2009
Answered by a Fixya Expert

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Brother FAX T74 problem sends black page, copies black page

My brother FAX T74 problem sends completly black page, copies completly black page only. I did clean the scanner, also the print part: does not help. The machine can receive fax, can print reports. Only sends and copies with this problem.
I also tried to start a copy and take the source paper away from the begining. The result is a white paper wit a black horisontal line (I think from that part when the copy started and there was a source paper).

1 Answer

Anonymous

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  • Expert 320 Answers
  • Posted on Jan 17, 2009
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Joined: Jan 12, 2009
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Hello it sounds like you need to have the scannetr replaced

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Black pages

Try to copy a document. If the copy comes out black then the the scanner is dirty. Clean the scanner glass (products on the market that clean by sending through the scanner) and try to copy again. If after cleaning the scanner, the copy is still black you have a scanner issue and the laser/scanner unit will need replacement. Best of luck and please post back with any questions or just to rate the solution.
Greg
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My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

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hello! are you usinga brother oen toner and drum cartrdige? that is the first thing to try, you are welcome to post back to me for additional help good luck brother tech
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There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf
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i hope that you have the manual, it should tell you how to change the language when you do a machine set up, press menusey button and start scrolling throgh the different menu good luck
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Brother personal fax-190 black pages

Sounds like a bad scanner asm. Cheap machine, not worth repairing , unless under warranty.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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You most likely have a bad SCANNER BLOCK. Not good!
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Brother Fax-t74

I have found a link to an online version of the manual.

Brother Fax-t74 Manual
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When we copy on our 4750e fax it comes out with black page

Can you see light from the scanner unit with you make a copy or try to send out faxes? The bulb for the scanner may be burnt. You might be able to find a replacement bulb, search google or contact Brother.
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