The roller bars need cleaning... <-- Technician now Sales Rep and Technician....
Capital Computer Group
2425 Enterprise Dr.
#200
Mendota Heights MN, 55120
[email protected]
651-405-8293
We Buy, Sell, Repair, and Refurbish both new and used POS Systems, NCR,
IBM... We also offer structured cabling as well as Video Surveillance
Equipment.
Give us a call and we can trouble shoot it with you!
Leading
cause of paper jams is debris/foreign objects that accidentally fell into the
paper feed area. Please follow steps below to fix the problem:
1. Remove
the sheets of paper from the feeder.
2. Grab a
flashlight and look inside the feeder for any debris or foreign objects.
3. If
you're willing and physically able, you may also turn the printer over. Any
debris should just freely roll out from the feeder.
4. If
feeder is clear, place the printer back on the table, open the printer cover
and remove the cartridges.
5. Check
the cartridge area for any obstructions/debris in the cartridge carrier's path
or the paper path.
6. If
cartridge area is clear, close the cover.
7. Rebrick
(pull out power supply, black box where the power cord is plugged in at the
back of the printer, and put it back after 30 seconds).
8. When the
printer turns on, reinsert the cartridges and load some paper. Try to print
again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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