HP Officejet 6500A Plus Logo
Anonymous Posted on Dec 13, 2012

HP Officejet 6500A - frequent print head clogs

My HP Officejet 6500 A suffers from frequent (by my standards) print head clogs. Yes, I know how to run the software that cleans the printhead and that's always the first thing I try. But there's been a handfull of times that I've had to resort to taking the print head out and giving it a bath to get it cleared, which seems like a lot for the two years that I've owned this device. Is this a common problem with this model? Maybe the fact that I use XL ink cartridges but don't print very often is part of the problem? Yes, I'm buying genuine brand-name HP ink.

  • Anonymous Dec 13, 2012

    Ok guys, I appreciate your responses, but would appreciate if you'd read the question in enough detail to realize that I'm not an idiot. I know how to clean the printhead, both with the internal software and physically, and have done so repeatedly. I'm asking what factors are contributing to the frequent clogs so that I might (or might not) choose to do something about it, not how to clear the clogged ink (which I've already done and am prepared to do next time also).

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 32,281 Answers
  • Posted on Dec 13, 2012
Anonymous
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jun 29, 2007
Answers
32281
Questions
2
Helped
7911964
Points
102259

INK PROBLEM
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.

2 Related Answers

Anonymous

  • 3 Answers
  • Posted on Nov 26, 2009

SOURCE: ink leaked inside my HP 1040 machine-

I would recomend you that if your printer is in warrenty then call HP technical support.
your printer might need a replacement.

Ad
firecontrol7

Norman Weimar

  • 7035 Answers
  • Posted on Apr 25, 2010

SOURCE: machine cannot read new ink cartridge, is frozen

Is the ink cart a third party? if so replace with orgnial manufacture cart

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Replaced cartridges in HP 6500 but color still not printing

your print heads are clogged , try head cleaning ,


Warning : uses alot of ink to accomplish
0helpful
1answer

HP Officejet 6500A Printer problem. Ser.No.

Try reset the printer after you have cleaned the printheads. http://www.youtube.com/watch?v=31TbWMrTaFk
0helpful
1answer

How to open and replace the ink cartridge from my 6500a plus

Simple, turn on your HP OJ 6500A printer and open top cover...carriage should move to cartridge access position. If not, then the service station may be in the way or the PRINTHEAD assembly is not properly locked down causing an error condition. Power supply could also cause this kind of failure.

For information on North American ink refill services (i.e. HP920 and HP920XL ink cartridges) at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP Officejet 6500, 6500A, 6500A Plus, 7000 and 7500A printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com
0helpful
3answers

Officejet 6500 color balance

On HP 6500 printers, remove screen and try heating the connection elemants with hair dryer or something similar. Nothing to hot. The led bars should restore. Here's a link on how to remove HP 6500. Do same for 6500A model, but screen is a bit different, so check out the other video for HP 6500A and 6500A plus printers:
HP 6500:


1helpful
1answer

HP officejet 6500 does not dispense ink

Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.
0helpful
2answers

My HP 6500 wont print black ink. It's like a very very light grey and I can't see it. Tried 2 new print cartridges and no luck. Please help.

Hello,

The HP 6500 printer has separate in cart and print heads. The light print you are getting is because the print head in clogged with dry ink. First thing to try is to go into the printer software on your computer and do a print head cleaning procedure, this will take a few minutes to finish. You may have to run this several times to clear out the dry ink. If this does not solve the problem when you will need to get a replacement print head, the part number is CB868-30002
0helpful
2answers

Hp 6500a plus printhead won't print

Hi,
As you said that you have already cleaned the print heads it could be the contacts inside the printer has gone bad. Its suggested by HP that if you get any error regarding the print head you should contact them and they will replace the printer. Please do so. Thanks.
0helpful
1answer

Hp 6500A Wont print red... Have googled around...Can't seem to find solution ...

The ink head needs to be cleaned, use a cotton bud and surgical alcohol. Also try using the head cleaner via the software provided with the printer. This problem usually occurs after installing a replacement ink cartridge. The ink basically gets dry and hard around the nozzle and therefore prevents the ink from flowing through and onto the paper. Print red a bit it may come through if you printer a few red demanding pages. Use Microsoft paint.

Take care!
damnor01
0helpful
2answers

Recently bought an HP Officejet 6500. How do I

This video shows how to change ink cartridge on HP 6500 and 6500A
Not finding what you are looking for?

326 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...