Our water heater is under warranty we replaced the top heating element once already. Now the water is not getting hot again we checked the voltage to the top element again and it is only 12.5 while the bottom element is around 60. What could be causing the top element to burn out so quickly. Our previous water heater never had issue with electricity only started to leak.
1) Copy following link for detailed troubleshoot resources:
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
2) How are you testing a 240Volt water heater and getting 12.5? Or 60?
If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
SOURCE: no constant hot water...
Only two things come to mind. Either the clock is not set to the correct time (which I'm sure it is) or one of the elements most likely the bottom one is not heating for some reason. I would start by leaving the heater on 24 hrs by removing the trippers and switching it on. See if the problem goes away. If it does then focus on the timer settings, give it more warm up time etc. Make sure the clock is set to the right time and keeps time. If the problem persists on a 24 hrs running schedule then focus on the elements. --Turn the power off at the breaker-- and remove the access cover for each of the elements and or thermostats. Check the thermostat settings on each element for reasonableness. Sometimes the thermostat is covered by insulation material. If you need further assistance please write back with more detail. I can walk you through an element checkout if you have an AC volt / ohmmeter but since its new it should been under warranty.
SOURCE: No hot water, Rheem Model RR612T, Electric Hot Water Heater, 60 g
If you don't have current, 0v from terminal to terminal, then you don't have voltage to the elements. Replace the thermostat but check that you have 220v to the thermostat. It is possible that your breakers to the unit are either bad or tripped.
SOURCE: 50 gal. Reliance electric hot water w/bottom element problems
Willard when you say it throws the reset button,do you mean the breaker on your fuse box of your home?
If you mean that then yes it could be a bad element.The bottom element takes all the abuse on a electric hot water heater. They can short out,and need to be replaced.
SOURCE: intertherm hot water heater just checked by tech
Hi,
Check the top thermostat
... right above it is a red button that you will have push hard on to reset...
If all that checks out then you have a bad top element...replace that...
heatman101
SOURCE: Electric Water Heater Out
Have you reset thermostat on the heater, it will be the top thermostat right above the element. It will have a red reset button to press to reset. They will trip causing the heater not to work till it's reset or replaced due to thermostat gone bad. Chances are you may only have to reset it.
Please go to link below with to get some very helpful information on these topic's. If you replaced everything but the thermostat or reset it that's all left to hold out power to water heater. The thermostat is a safety device to protect the home owner. You may have had a element short out to trip it.
It will take 30 to 45 minutes to start to produce hot water after power comes back on.
http://www.water-heater-repair-guide.com/electricwaterheatertroubleshooting.html
Check out this tip..
How to replace the Thermostat and Element for Electric Hot Water Heater
heatman101
88 views
Usually answered in minutes!
×