Yes, the trigger voltage is safe according to this list.
SOURCE: Olympus e500 internal flash not working
try resetting the camera back to factory defaults by putting camera in P mode, menu, custom reset
SOURCE: internal flash not working on olympus e500
The Xenon flash tube in modern strobes rarely 'burns out'. I would guess that a switch that is activated when the flash pops up is not working properly. More info can be found here: http://forums.steves-digicams.com/olympus-dslr/159660-e-500-built-flash-not-working.html
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