After the cycle is over, clothes are still soaking wet, even after another spin cycle. The water drains fine when no clothes are in the washer however
There could still be water in between the drums. Have a look at the filter, pump and all outlet pipes for a blockage. the excees water that you have when you have clothes in will be what's left in the clothes, wih the machine empty you may just be seeing what shows above the inner drum.
I pulled all lines leading to and from the pump, checked the pump, found no blockage. Am I just going to have to take the outer shell off?
No, if you've checked the filter and pipes and they are clear remove the main outlet hose from the drum and you can check to see if there may be a sock or something in between the drums that may be moving over the outlet, bit hard to do as it may move when machine is on its side, or you could use a flashlight to look through the holes in the inner drum while machine is upright and you may find something. Is the pump working properly?
I assume the pump is working properly. It drains and pumps the water out of the washer. But like you said earlier, it could just be pumping the water I see out. I removed the main outlit hose, but can only see a small section of the washer.
Was there still a lot of water left in the machine when you took the drain hose out and lowered it to empty? If there was I would still suspect a blockage or poor pump. If there was only a small amount, providing that there is nothing moving around blocking the outlet and then clearing it, that the pump may well be working properly. Are you using a quick wash? I only ask because depending on what speed your washer does on, some quick washes the spin speed is not the maximum and clothes do come out wetter. If I use a quick wash on my washer I always use the setting for fast spin after the wash to drain the clothes more otherwise they are wet due to the slower spin during the quick wash.
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I assume the pump is working properly. It drains and pumps the water out of the washer. But like you said earlier, it could just be pumping the water I see out. I removed the main outlit hose, but can only see a small section of the washer.
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