Stiebel Eltron TEMPRA 24 Tankless Water Heater Logo

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Lee Sny Posted on Dec 29, 2012
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Shower is hot- bathtub is not- tempra tankless hot water heater

Hot water is not a problem anywhere but my bathtub- the shower is hot. my other bathroom, the bathtub is hot and the shower is hot. Thoughts?

1 Answer

Gene Haynes

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  • Stiebel Eltron Master 5,391 Answers
  • Posted on Dec 30, 2012
Gene Haynes
Stiebel Eltron Master
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Joined: May 07, 2012
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1) Test for crossover:
http://waterheatertimer.org/Crossover.html

2) Add a comment and say what you discover

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

5 Related Answers

Anonymous

  • 308 Answers
  • Posted on Jul 16, 2009

SOURCE: hot water tap only warm water in bathroom but hot in kitchen

Usually when you are having a problem at only one fixture, and not any others it is a sign that you have a faulty fixture. Hope this helps.

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A

Anonymous

  • Posted on Oct 31, 2010

SOURCE: tempra 12 the when you

I am a free answerer, and I specialize in giving you resources for free.
The paid answerers may have a person who knows your product and the problems associated with your model.

I only see the questions where people have not paid.
Each day I see 20-25 unanswered questions about tankless water heaters.
And the day before, the same number of unanswered questions about tankless products.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

There are not many ways a do-it-yourselfer can fix a tankless.
In contrast with tankless, tank-type water heaters have generic troubleshoot steps that lead to a quick diagnosis, and same-day repair of almost any brand. Most times a tank-type heater repair can be DIY.

Anonymous

  • 528 Answers
  • Posted on Feb 04, 2011

SOURCE: Specifications sheet for Stiebel Eltron Tempra 24

hope this is what you need.
http://www.stiebel-eltron-usa.com/techdata_tempranew.html

http://www.stiebel-eltron-usa.com/pdf/install_tempra_tempraplus.pdf

kel1guy2002

Kelly

  • 3740 Answers
  • Posted on Apr 10, 2011

SOURCE: I installed a dhc tankless heater, but when I open

Hi and welcome to FixYa, I am Kelly.

What is happening is that your cold water flow is greater in volume (gals per min) than your hot water. So when you open the cold water it is mixing with the hot water inside the faucett or shower plumbing and actually reverse flowing back into the hot water heater plumbing. The reverse flow slows the water flow sensing turbine inside the heater and it is thinking that there is not any water flow. (There isn't actually due to the equalization of water pressure when you open the cold water faucett) Since this is a safety feature of the tankless heater to keep it from overheating, it shuts off.
Somewhere in the hot water plumbing there is a major restriction. It may very well be the internal plumbing of the tankless hot water heater or the flow detector design.

There are 2 ways to correct this. The easy way would be to restrict the available cold water flow. You can do this by installing another shut off valve inline with the cold water plumbing and just not open the valve all the way. You would have to adjust the setting so that the hot and cold water can be on at the same time and the hot water heater stays on. The hard way is to locate the hot water flow restriction and eliminate it.
It is possible.... if you have a flow restrictor in a shower head or a screen in a faucett areator that they are partially clogged. Clean any flow restrictors and screens then see how the hot water heater performs before you start modifying plumbing.

Thanks for choosing FixYa,
Kelly

Anonymous

  • 43501 Answers
  • Posted on Aug 16, 2011

SOURCE: my tempra20 plus will only deliver 90egree water

Hi,
Is this a new install? Or is it an existing heater that all of a sudden went cool?

If it is new, then the water flow is too much and you need to cutback on the amount of water that can flow through...
If it is an existing install then a heating element has gone bad...

heatman101

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Related Questions:

1helpful
1answer

Tempra 24 Plus low water pressure

There are several potential causes of low water pressure with a tankless water heater like the Tempra 24 Plus:
  1. Flow rate limitations: Tankless water heaters require a minimum flow rate to operate properly, typically around 0.5-0.6 gallons per minute (GPM). If the flow rate drops below this threshold, the heater may shut off or fail to produce hot water. In your case, the initial flow rate of 3.4 GPM is well above this minimum, but the drop to 1.6 GPM suggests that there may be a flow restriction or other issue causing the lower pressure.
  2. Water supply issues: Low water pressure can also be caused by problems with the water supply itself, such as a clogged or damaged pipe, a water main break, or problems with the city water system. Check with your local water utility to see if there are any known issues or maintenance activities that could be affecting water pressure in your area.
  3. Water filter or softener issues: The whole-house water filter and softener that you installed could also be causing low water pressure if they are clogged or not functioning properly. Check to make sure that the filters are clean and that the softener is operating correctly.
  4. Plumbing issues: There could be issues with the plumbing in your home, such as a clogged or damaged pipe, a faulty pressure regulator, or incorrect pipe sizing. Have a licensed plumber inspect your plumbing system to identify any potential issues.
If you have already checked for these potential causes and are still experiencing low water pressure with your Tempra 24 Plus, it may be helpful to contact the manufacturer or a licensed technician for further assistance.
0helpful
1answer

Tempra 24 installation. No hot water. No power led on fron cover. Is the led supposed to be on all the time or just when water is ran?

First, check the circuit breaker. Also, did you upgrade to heavier wiring and a double 60 circuit breaker when you had this installed?
1helpful
1answer

Should the red lights be flashing or be on steady

A solid light is what you actually want.
If you have a blinking light, the unit is unable to keep up with the flow of water.
Slowly turn on the hot water for your bathtub until the light starts to blink to find your limit. in other words your tankless heater is too small for your needs.
The 24 model is more for houses with showers or slower flow.
The 36 or higher model has 3 sets of heaters to be used with a bath, higher flow.
0helpful
1answer

No warm water at the tap

What kind of water heater do you have?
Gas or electric, tank or tankless or solar or condensing or hybrid etc
If the water hot at the water heater?
If water is hot at water heater, then you might have plumbing problem like crossover.
http://waterheatertimer.org/Crossover.html

Add a comment for possible troubleshoot.
Copy following link for tank-type electric troubleshoot.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Copy following link for tank-type gas water heater:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

My shower is not hot enough unless I turn the cold water on in the tub at the same time

You might have a plumbing problem.
1) Faulty check valve
2) Crossover at single handle faucet
Read: http://waterheatertimer.org/pdf/No-Error-Code.pdf

Add a comment with your experience so others with same-similar problem can benefit.

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
0helpful
1answer

Tempra 12 the when you turn off the water the heating unit does not turn off then it gets hot and pop the reset

I am a free answerer, and I specialize in giving you resources for free.
The paid answerers may have a person who knows your product and the problems associated with your model.

I only see the questions where people have not paid.
Each day I see 20-25 unanswered questions about tankless water heaters.
And the day before, the same number of unanswered questions about tankless products.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

There are not many ways a do-it-yourselfer can fix a tankless.
In contrast with tankless, tank-type water heaters have generic troubleshoot steps that lead to a quick diagnosis, and same-day repair of almost any brand. Most times a tank-type heater repair can be DIY.
3helpful
3answers

Water turns cold very quickly

I had the EXACT same problem (installed my tankless last winter and worked fine, now this summer it fluctuates, have to turn the shower completely off and then on again to get any hot water and then it only lasts for a couple of minutes!) Argh - it is frustrating!

Here's what I found: the demand for hot water is lower during the summer (hot) months because the "cold" water coming in is already quite warm. You don't need as much hot water to make the shower temp comfortable. SO, my tankless was shutting off due to low flow demand. I've removed the flow restrictor from my shower head and it helped alot but didn't completely solve the prob. Next step is what has been recommended to me by several people but is much more expensive - change the pressure valve on your shower to a temperature valve. Or just wait til winter and it should work ok again :)
1helpful
1answer

Tankless on demand water heater.

Tankless water heaters normally take a little longer than a regular heater to provide hot water because they have to start and get warmed up. I'm guessing the heater uses a pilot light and that the short amount of hot water when you turn on the tap is hot because when the water is sitting still in the heater the heat from the pilot light is enough to get it hot. The tub faucet will get hot a lot faster than the shower because it lets a lot more water through and empties out the pipes faster than the shower. You could probably speed things up by letting the tub faucet run on completely hot for like 10-15 seconds and then turning on the shower.
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