It wont pull the paper through or my feed button will not work

the receipt can be turned on and off (toggled) by pressing the r on/off button on the far left. a small hyphen in the display will notify you whether it is in the on or off state.

There are various responses regarding the operation of the printer on the Omni. Use the following to guide you through resolving this problem. Terminal Response Probable Cause Action Taken No Receipt
Prints Terminal is out of paper. Load paper and/or verify that the paper is installed correctly. Motor on printer is defective. Have terminal serviced. For Vx-6xx terminals only, insufficient charge remaining in the battery to complete the print operation. Check battery status and recharge if neccessary. Receipt Feeds,
But Nothing Is
Printed On It Not using thermal paper. Ensure thermal paper is being used. Thermal paper loaded upside down. Ensure thermal paper is being fed from underneath the roll, as it will only print on one side of the paper.

If you see "HEAD UP" or "PAPER EMPTY" on display, make sure the head lever on the side of the printer is locked in closed position and press CL (clear) button.
If the paper is feeding out blank, make sure you have the shiny side of the paper facing the front of the machine - if no shiny side to paper, you have wrong paper.
If that doesn't fix it, please let me know which side is having the trouble (receipt or journal) and whether the paper is feeding or if you have an error message.

Hi. You don't want to reset it unless you have to, as this will mean a lot of extra work for you. Better to find out why it won't let you program it.

First of all, do this:

Turn the power off at the wall
Turn the key to PROGRAM
Now keep your finger on the RECEIPT FEED button while you turn the power back on, and keep holding it down for 5 seconds.
Let go, and you should see "FFFFFFFFF" on the display
Press SUBTOTAL
Wait for print out.

On the print out, near the bottom, you should see "FC" on the left, and then a number on the right.
Tell me what that number is, and I can help you further.

hello, what you might want to do, turn off, disconnect and take outside to blow the paper debris out of the machine, i suggest outside, bucause there might be alot of debris in it. reconnect machine, only power, first, before you turn on, install paper, push feed button and hold, then power on, let the feed button go. if the machine prints out test page, then go ahead turn off, and connect cable to computer and test. if machine does not work after print test, then it would need to sent in for repair.

not knowing what the model is I suspect the machine suffered a power surge or got a spill

you have to open your printer icon in CONTROL PANEL

CONTROL PANEL
THEN
PRINTERS AND FAXES
RIGHT CLICK ON YOUR OKI PRINTER

select PREFERENCES

under SET UP and MEDIA size change it to A4

I think this might help you. I'm guessing that you have the wrong size paper selected. And each time the computer needs you to confirm you want to print with a different size paper

I wouldn't phone OKI help line..I was on hold for 15 minutes, then just gave up.

those buttons dont stop whats in the queue. You need to go to your printer icon, right click and select the first tab on the list, from there, you will see all the files being dumped to the printer, right click file and select delete, this will erase everything in the buffer.

thanks adi

Make sure that it is installed properly ... going under not OVER. Does the paper feed when the paper feed key is depressed ??

1. Lift the paper holder up.
2. Fold the leading edge of the paper roll 3 to 5 cm. (Do not fold it slantwise.)
3. Insert the paper roll from the left side of the paper holder and make sure the paper
roll is set in the proper direction (with the paper feeding from the bottom).
4. Insert the leading edge of the paper into the opening directly behind the print
mechanism.
5. Press the paper feed key and feed the paper under the edge of the paper cutter.