Closed Captioning on HD channels

Try identifying which caption is from the TV and which is from the cable box by turning the TV Closed Caption on and off while you have to sets of captioning. This will show you which closed caption never turns off.

To view the captions, all you have to do is turn on the decoder by following these simple steps:

1. Access your TV menu screen using your remote or by pressing a button on the face of the TV.
2. Select the closed captions heading. Several different caption options may appear.
3. Select the "CC1" option.
4. Exit the menu.

Closed captions should appear within approximately one minute of adjusting this setting. If they do not, review this portion of your television's operating manual or contact the manufacturer of the television set.

Public Television stations do not transmit Closed captioning

If you have a cable box or a satellite receiver you will set up closed captioning on it. For most cable boxes you have to turn off the power and immediately press the menu button on the front or them. Then the hidden menu appears if you've pressed the menu button on the cable box itself and not on its remote soon enough. Then you scroll down to closed captioning and enable it. Turn the cable box back on to view your channels with closed captioning.

If you have satellite tv you can press one of the colored buttons on the remote to get to a menu that will allow you to enable closed captioning.

Hello

Your TV displays the closed captions that are broadcast with some

television shows. These captions are usually subtitles for the hearing

impaired or language translations. All VCRs record the closed caption

signal and most pre-recorded commercial video tapes provide closed

captions. Check for the closed caption symbol in your television

schedule and on the tape's packaging: .

1 Press MENU repeatedly until you see the Setup menu. Press CH
to select "Caption."

2 Press VOL+ to open the Closed Caption menu.

3 Press VOL + to turn closed captioning on.

Misspellings and odd characters can occur in captioning. Also, there may be a

captioning delay after changing channels. Neither situation is a TV malfunction.

4 Press CH to highlight "Mode." Press - VOL or VOL + to choose

"Capt." (captions) or "Text." In caption mode, captions appear and

cover a small portion of the picture. In text mode, information unrelated

to the program, such as news reports, are displayed and
often cover a large portion of the screen.

5 If you wish, use CH , CH , or VOL + to change the captioning

channel or field. Then, press DISPLAY to return to normal viewing.

 Different channels and fields display different information, such as additional
languages or supplemental information

If it's only with some DVDs, then the problem likely lies in the DVD itself not containing any subtitles or CC.

Somehow you have turned on closed captioning in TEXT mode. Navigate the setup menus to find the closed captioning options and turn it off.

That should resolve the problem.

Dan

meknow is right I think. To turn off your closed captioning hopefully all you need to do is get into the setup menu. You didn't list what kind of TV you have so this is a generic solution. Go into menu and in a setup menu there will be a closed captioning way to select to turn the box off.
The reason sometimes you see it and sometimes you don't is because some programs have closed cationing and some don't.
And because you are only seeing a blank box and not closed captioning is because there are different closed captioning standards. CC1, CC2, etc.
So if you can find the menu item that allows you to turn off the closed captioning, it would be a good start to solving your problem.
Rich

Try using the channel down button until you reach the menu and proceed from there. Or, you can try purchasing a replacement remote.

Did you change the language to English? turn off closed cap.?

Access the TV's menu by pressing the "menu" button on the remote. Look for "Captioning" or if not on the screen try "set-up" or "audio" all the while looking for "CC", "Caption" or "Closed Caption".
When you find it, turn it off.