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sreimer Posted on Jan 19, 2013
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Getting photos off the phone onto the computer

I want to download my photos off my phone onto a computer. I have a usb cord but don't know what to do next??

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Ken Roberts

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  • Expert 38 Answers
  • Posted on Jan 21, 2013
Ken Roberts
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It will depend on what software you're running on the computer, but if you have Windows 7, just connecting the phone via the USB cord should bring up an option menu (after the computer searches for and installs a driver for your phone) which allows you to "download pictures" or "view files". Even if the menu doesn't pop up, you're phone should still appear on your computer as an external drive. Simply open the drive, and look in a folder called DCIM for the pictures.

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Consider NOT connecting your camera to your computer.

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it may be due to virus..... visit this site.. this is a official website.. so it will be helpful..
www.motorola.com/consumer/support
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