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You can download software from the manufacturer's web site at
http://esupport.sony.com/US/perl/model-home.pl?mdl=DSCW80&LOC=3
You might want to consider NOT connecting the camera to the computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.
This post may sound like a joke but it works. I found the info on another web site. My Sony Camcorder gave this error and now its gone. All you do is take the battery out and bang the camera against your knee a couple of good times. Put the batter back in and viola!
Sony® Visual Communication Camera Driver Utility for the PCGA-UV10, PCGAUV11, and PCGA-UV11A - Installs the originally shipped version of the Sony Visual Communication Camera Driver.
You may have to copy and paste link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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