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Try removing the battery ONLY for about 5mins. Then reinsert the battery and see if it powers on.
If that fails, remove the battery AND Media Card for 5mins. Reinsert battery first...power on. Then SD card.
If neither of those work, check charger to see if it is working. If there is an LED light on the actual charger, this should light up. If there isn't, then the charger should at least be warm after say, 30mins of charging. If it is still cold, you may need to replace the charger.
If your bike works when you have the charger connected but doesn't whith the charger disconnected and just the battery then your battery is not charged or you have a bad connection between the battery and ebike.
If the battery charger is showing green then it normally means that charging has stopped charging and there is no current flow to battery. This could be because the battery is fully charged, OR there is an open circuit (broken wire, etc.) between the charger and battery, OR your battery is so flat the voltage is below the low voltage cut-off point of the charger so the charger is not switching on.
You need to check the voltage out of your battery and compare it to the LVC of your charger (should be specified in the user manual), but from what you have described I'd say you need to replace your battery.
I had the same problem, check the fuse, also if the fuse is blown check the piece that fits into the device, you may have lost the little part that stops the fuse from blowing, it looks like a small ring on the end, stops it from shorting.
Does anyone know where I can purchase a NavAtlas 3550 cigarette lighter charger? I have tried 2 Universal adapters and none work! HELP!!
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