Question about HP LaserJet P2015dn Printer

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Ink rubs off or prints double/messy

I printed a bunch of labels and some pages all the ink rubs off. On later pages, only the labels at the bottom of the page does the ink rub off. The labels at the top of the page seem okay... or at least better than the bottom ones.

Then I tried printing a text page from Word and I got double the text, offset by a few inches and neither set of words was clear. Also, the ink does stay on the page either.

I just bought this printer a couple months ago!
HP LaserJet P2015dn

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  • gwennoda Mar 12, 2009

    I called tech support at HP (800) 474-6836.

    can only use 43 lb paper weight maximum
    otherwise the paper is too thick and the printer can't heat up enough to set the toner.

    for printing on labels (so the ink doesn't rub off):
    In MS Word
    go to File:
    then Properties
    on tab Paper/Quality
    Paper Type is: (drop down
    "Heavy 90-105 g/m2"
    (can also use "Labels", but
    might not get quite hot enough)



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Sounds like your fuser is getting ready to stop working. Your fuser creates the heat so the toner from the cartridge is baked onto the paper as it passes through, your toner is rubbing off, so you could try cleaning, but I'm sure it'll be a new fuser, or possibly a fuser roller. Your owners manual has all the information and step by step trouble shooting guide to let you know.

Posted on May 23, 2017


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  • 8 Answers

SOURCE: printer prints double sided only even though set for single

This is cause duplex printing option is enabled in the driver. If you have win XP, go to control panel and then printers & faxes.
Right click on your LJ P2015 printer driver and click on properties.
Click on the tab 'Advanced' and then click Printing Defaults.
Remove the check mark for 'Print on both sides' under the 'Finishing' tab.
Click Ok and Ok again.

Posted on Nov 24, 2008


John Cole

  • 237 Answers

SOURCE: Hp Laserjet 1320 toner rubs off page

when the toner rubs off means it wasnt fused which means you need to replace the fuser

Posted on Feb 27, 2009


  • 1 Answer

SOURCE: Ink is smudging on paper

Try replacing the fuser bulb located inside the fuser roller. This is accessible from the back of the printer. Remove the plastic piece on the back, unplug the two wire connections to the fuser, remove the toner wiper on top, and then remove the fuser. On one side of the fuser, you'll have a protruded plastic piece with two screws in it. Remove that piece and you'll see one more very tiny screw on top and another regular sized screw on bottom. Remove those both and the plastic piece. Inside you'll find the fuser bulb.

Posted on Apr 09, 2009


  • 217 Answers

SOURCE: HP 1600 Colour laserjet Double image

Colour registration problem (some printer loose their registration from time to time).

There will be an option somewhere in the menu system of the printer, or the HP 'Toolbox' to correct this.

Posted on Aug 30, 2009

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