The soap cup that sits within the dispenser drawer has become dislodged and it is impossible for me to open the soap drawer. I have wiggled and jiggled the machine and tried just about everything thinkable to get the soap drawer open. the soap dispenser has jammed again. I had it fixed with service call in Jan 2008 and now I have the same problem again. This time they say it is not covered under extended warranty as it due to normal wear and tear. Washer is just 3 yrs old.
I would not say that is normal wear and tear, but the fabric softener or bleach dispenser may not have gotten replaced correctly after they were removed. You should rarely have to clean these out (as they are flushed with water on each cycle) Make sure they are installed correctly and you should not have repeat problems. Now, Here's a possible solution to the current jammed dispenser: Remove the two screws on the bottom side of the plastic clips on the back of the washer (leaving the clips attached to the washer's top), then use the palms of your hands to sharply push the top back about an inch and a half and lift the top off the machine. Now, if you can see enough through the translucent plastic to tell where the hang up is, you can drill a small hole in the top of it to allow you to push that part down so the drawer will open. Then, use foil duct tape to seal the hole.
My name is joyce
The thing that I would suggest to you seeing that its not under warrenty you can take the top of the machine off and remove the drawer this way and the slots that seperate the washing powders from the liquids, remove that, it may be getting stuck. try this first if this does not work you may want to call an exspert to look at the machine. if you need any more assistance please let us know and we will we help.
joyce
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i have the same problem with my lg front load washer soap dispenser is also stuck. took the top off and i can t see inside the plastic dispenser. cant take the front off to remove dispenser because dispenser is locked and will open only a half of an inch. can you help me?
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