Canon PowerShot A720 IS Digital Camera Logo
Posted on Feb 07, 2009
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Lens error. Restart camera.

When I turn my camera on it beeps, then the screen says Lens error. Restart camera. I put in fresh batteries with no change. At first the lens did not retract but I gently pushed it back in. Since I did that I still get the same error message but the lens does not open up at all. The camera turns off by itself after the error message displays.

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kakima

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  • Canon Master 102,366 Answers
  • Posted on Feb 23, 2010
kakima
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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Try one of these two fixes, if they dont work for you follow the link below for further troubleshooting.

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
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I had the same problem with my powershot and with the batteries going bad super fast. The way to fix it is to empty your memory card of all pictures then put it back in the camera blank. That should take care of the problem and should pro;long your battery life as well.
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Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

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