Cleaning washing machine filter

https://service.hoover.co.uk/manuals/HNL642.pdf

make sure u photograph were all the wires go back on with ie ure phone

Sure all pockets were empty before the clothes went in?
Normally there can't come any plastic in the inside of a washing machine.

Hi davebmail,

It could likely mean the Drain pump may be clogged. Please follow my below tip on the fix:

ACCESS, DRAIN & CLEAN THE DRAIN PUMP FILTER...

If this does not help, the drain pump may be faulty.

Kind Regards

JEDEMEYER1

* If this solution helped you, please rate it

You should have a drain filter. They do become clogged and need to be cleaned out. If the draine filter is clogged you will immediately know it upon removal and inspection. If this is the culprit, be sure to show your daughter how to access it, remove and clean it and then to reinstall it. This can be quite frequent (8 to 12 months) depending on her environment, like allot of pet hair and things like that. Let me know if this is the culprit. By the way, you are going to have to bail as much water out of the drum as posible unless your model has an easy water shut off just prior to the filter. Otherwise, all the water left in the drum will run out of the filter assembly when you remove it. With any luck the filter is the culprit and not the pump.

could be a sign the bearing seal has gone u need to replace the bearings

my hoover nextra hnl 662 want wash or spin and the delay staart light flashes 5 times please help iv only had the machine a year and had nothing but trouble with it wouldnt recomend one of these washing machines to anyone jakki

It's a safety feature that doesn't allow the machine to spin when there's still water in the tub. The drain pump has probably failed and you would need to replace it (there are some good places online where you can buy appliances spare parts). Try to set your machine on a 'Drain' cycle and see if the pump works.

Hi, had same problem the filter was blocked again. It needs to be regurly cleaned out.

Hello davidsonrepl,

I was waiting with someone with more experience to post back on your issue. I haven't experienced this issue it but I would not rule out a transmission seal failure causing your oily grey substance in the wash tub. If you want to investigate further you can get the Service Manual from here

http://www.fixya.com/support/r1655507-found_service_manual_neptune_top_load

take a look at page 38 and on and see if you feel OK with a tear down to the transmission.