Hi everyone. Anyone have a solution to the "No HP devices detected. HP solutions Center will close now" problem? I'm still using my HP OJ 7410 All in One via Ad-hoc w/less connection.
Been having this prob since like forever and was hoping someone could throw out a few ideas that might help.
Much appreciated.
I have the identical problem as stated but being a complete dummy with these miserable machines, the additional"help" posts don't mean a lot to me. The computer is a HP Pavillion a6637c with Vista home premium 64 bit and the printer is a HP Photosmart C7180 all in one.
I tried HP support and found them to be a joke. They wanted additional money to upgrade the printer warranty and this may not be the entire problem. I can print and copy but when asked to scan, I get the "No HP devices......." message. Since HP Solutions Center is part of Vista (?), does that not make it a Vista problem? The printer is hooked up by wireless connection and further confuses me. I don't know what is going to quit for good if I get my fingers into this. Any understandable help would be grearly appreciated. Thank you
Try this:
From the link below download and install these drivers. But first uninstall and reinstall the printer and follow the installation step. The download is the full package for HP C7180 Vista 64 Bit:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-42078-1&lc=en&dlc=en&cc=us&product=1153754&os=2030&lang=en
Hope this helps
Dr. Geek MD
It might help to uninstall the HP devices through the Device Manager, and then restart the computer. Let the computer try to detect the HP devices and install them and the drivers needed. You might want to have any software discs handy in case you have to reinstall any software that came with the printer, etc.
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I started all over with an un-install and re-installed all software first from the link "Dr GeekMD" provided and the problem did not go away. I still could not open "HP Solutions Center".The second solution from "womonsoft7" worked only from the disc sent with the computer. It appears there is a prompt which can be easily missed incorporated into the disc sent with the printer and , of course, I missed it the first and second time I tried it. The third time I went a little slower with the install and read all of the information prior to proceeding. The program now works properly and only due to your expertise. I now have a bone to pick with HP for the really poor support service they offer from Somalia or wherever. Just got to find someone to call or e-mail.
Thank you for your help. You beat the hell out of HP.
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