Need remote for RDR-VX500. Have 2 remotes that might be made to w

Please try with the following models if SONY support is not able to help:

http://www.logitech.com/en-in/440/3898?selectedcrid=440&selectedcid=3898&WT.z_sp=Product&osid=&bit=

http://www.usa.philips.com/c/remote-control/12532/cat/#/cp_tab1

You may have to reset the remote to the current command code. Here is the link for how to do that. http://community.sony.com/t5/Remote-Controls/RDR-VX525-Changed-to-DVD3-on-command-control-and-remote-won-t/td-p/158777

while pressing 'ENTER' on your remote, press and hold down the number '3' key for approx 4 seconds and then it should work.
the same process goes for 'DVD 1' and 'DVD 2' depending on the remote setting on the recorder.
there is no need to point the remote at the recorder when doing the above as it is only the remote itself that is being programmed.

hope this helps.

if it is only some programs, verify that your recording times are not overlapping and you are setting the timer for the correct times

Problem was solved by Holding down the "ENTER" button for no less than 10 seconds and after releasing it press "SYSTEM MENU". This will take you to the setup screen on your TV.
where all settings can be made from there by following the on screen directions.

You need remote for RDR-VX521 as per following part number..

988509047 RMT-D224A and it is available in Sony Accessories Store.

According to Sony, if you turn the power on and hold the Enter key and the #1 key down together for at least 3 seconds, everything will default back to factory settings.

Mike

Hi,
I just replied your question about remote.
Please click HERE to see.

Pretty easy, Recorder shows DVD1 in display..OK Slide COMMAND MODE Switch to DVD1 on remote Control. This switch is located in lowe part of remote control and has 3 settings.