After you turn the machine off and wait the two minutes, it sounds like the door is unlocking but it does not.
SOURCE: I can't unlock the door
fencer, you probably have a bad door lock switch. There was a technical bullitin out by Maytag regarding this (TS740). The deal is that the plunger of the switch is depressed but the contacts don't close. The machine control board senses the door is not locked and won't send the signal to unlock it. You can try to put the machine in the service mode by pressing delicates and heavy soils together for 3 seconds. Advance to the board output tests by then pressing rinse. After that press the max extract key to lock the door and the xtra rinse key to unlock the door. See if it works for you. You may want to call Maytag and inquire about the service bullitin, maybe you can get it covered. There is a manual door release in the dispenser section. The pull tab should be toward the front. You may have to remove the screws and remove the dispensor to get at it. Catriver...post back.
SOURCE: Door lock
Run a diagnostic on the door lock system; To place the unit in "service mode", close the door completely then press and hold both the "Delicates" and "Heavy Soils" keys for three seconds. Motor speed will be displayed. Press "rinse" to access the main board output function. Then press "max extract"... this is the test for the door lock. Did it lock? To exit, press "max extract" again and then both "Delicates" and "Heavy Soils" for three seconds. VOLTAGE TESTS AHEAD!!! IF YOU AREN'T SURE YOU CAN DO IT, THEN DON'T! CALL A PROFESSIONAL! If the door did not lock, you'll need a voltmeter and an hour or so. Open the door, remove the screws holding the door hinges, then remove the 2 screws (and shims) opposite the door hinges and close the door (do not take it off). Then grasp the front panel at the top near where it meets the top panel and pull toward you quickly. Lean it forward and remove it from the 2 clips at the bottom. Just below the top panel, now exposed, are the top panel retainers... use a 5/16" to remove the one screw on both sides and remove the retainer clips. Now lift the top panel up just like the hood of a car. You can now see the door latch assy. Remove the 2 wires on the solenoid and insert your meter probes into each one of them (color doesn't matter). Set your meter to read AC Voltage, then re-enter "Service Mode" and follow the steps to door lock test. When you hit the "Max Extract" key, 120 volts should be sent to the meter. If you get 120 volts, your latch assy. has failed and should be replaced. If you don't get 120 volts, your control board output has failed and needs to be replaced. Hope this helps.
SOURCE: Maytag Neptune MAH5500BWW Dont Wont Open
There is a cord you can pull under the soap tray.
Read here:
http://www.applianceaid.com/neptune3.html#lock
SOURCE: Maytag front loader washer--door won't open but lock light off
Open the soap dispenser. Look down in front of the fabric softener dish.
You should see a yellowy-green plastic cord (like weed-whacker line). Pull it.
The door should open.
If you don't see the cord, remove the four screws that hold the dispenser lid in place to find it. Just don't lose it when you put the cover back on.
SOURCE: Maytag Neptune washer error FL
Hello,
There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.
Thanks
I’m happy to assist further over the phone at https://www.6ya.com/expert/ryan_7b238a1b08d97b98
2) Locate the red cord near the right front corner of the dispenser opening. Pull on this red cord. This will unlatch the door so you can rescue your laundry. Then call for service.
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