When I look under the driver device, this is the error message it gives me (DVD/CD-rom Error message code 39). I deleted the driver, so that Vista would automatically reinstall it. But it failed to download completely. How do I get my DVD/CD-ROM back up and working again?
Thank you!!!
Follow this article to fix the issue..
http://www.windowsguru.org/solutions.html
Click start control panel administrive tools computer
management device manager scroll to cd/dvd rom drives right click properties
then properties again then tick enable cd
digital cd audio for this cd rom device or scroll to dvd regions select
the no _ for your specific area
If this does not fix the
problem you might try
Click start control
panel administrive tools,computer management,device manager scroll down cd-dvd
rom drives you might see a yellow question mark ? right click you will
have options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on
Start, Run, and type regedit and press
Enter
Click on the plus signs (+)
next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
Upper
Filters
Lower
Filters
Upper
Filters.bak
Lower
Filters.bak
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and
check to see if your CD or DVD drives have returned. You may also want to open
Device Manager and verify that the yellow exclamation and error code on the CD
or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug
them back this should activate the found new hardware wizard or
you might have to uninstall
then restart your computer then reinstall your DVD/CD then reinstall the driver
for this device
if your computer came with
a motherboard disk the drivers could be on it
click start control panel
administrive tools computer management device manager scroll down cd dvdrom
drives if you see a yellow question or exclamation mark?! or a red x
right click you will need to update the driver
or
select properties general troubleshoot, select driver
click to reinstall drivers click update driver
hope this helps
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