Hello there,
From the Zeki website it says do this.
If you have set the screen lock to a password or pin code, and have forgotten the code; you will need to reset you tablet to factory default setting.
- Make sure your tablet has a full charge
- Press and hold the Volume - button and tap the Reset button
(The reset button is located between the HDMI and USB ports)
- Continue holding the Volume - button until the boot screen appears
- Release the Volume - button
- Use the volume controls to navigate to "Wipe data/Factory reset"
- Press the power button to select
- Navigate to "Delete all user date"
- Press the power button to select
Your table will take several minutes to reboot to a factory default setting.
Hop this helps you friend. :)
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