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It sounds like you need to update your driver for the web cam. Step 1: Go to device manager Step2: Find the web cam in the device list Step3: Open Properties Step4: Have the device manager search for driver.
Other option: with the web cam unplugged from computer, in device manager uninstall the web cam, restart computer, then plug web cam into computer and let OS find and install drivers.
Hi there
the manufacture of the cam should have a web site that you can download the drivers for the web cam or just do a google search for web cam drivers ok??
Do a google search for the driver. Type in the name of the web cam and look for the driver in the web cam makers website. Download the driver form there. If you have any trouble come back and let me know and I will help you to get the specific driver.
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