Electric Mobility 4 Wheel Power Electric Motorized Wheelchair Scooter Logo
Anonymous Posted on Mar 04, 2013

My dads scooter won't charge. No light comes on indicating it is even charging. Is there any way to check charger operation?

Transported unit and then put in batteries again. Plugged it in and it doesn't register on amp meter nor does the charging light come on. I am not near anyone who services these units. Any suggestions of what I can check? Are there fuses? Anything like that?

  • 2 more comments 
  • Anonymous Mar 04, 2013

    The charger is built in. When it's plugged into the wall, a red power light comes on it. The charging light does not come on. I am not scooter savvy so I have no idea what I am doing.

  • Anonymous Mar 04, 2013

    I put key in and turn it with charger unplugged and nothing registers at all. Plug in unit to charge and left it for few hours. Still nothing registers on meter and charging light does not come on.

  • Anonymous Mar 08, 2013

    Already tried that. Manual is vague and nothing with fuse. Thanks o your input. I appreciate it.

  • Scooter Doctor
    Scooter Doctor Apr 07, 2016

    Hey Jackie, If this a newer Rascal there is a plug in the middle of the tiller facing the driver, make sure that is pushed in until it clicks, If older unit there is a cable at the tiller base that needs to be cleaned and pushed in, if no power to the dash, there is a similar cable that goes from front to back underneath the deck.

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  • Posted on Apr 06, 2016
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Sorry to tell you but the charger is probably gone, if you plug it in and no lights at all, maybe someone could take it apart maybe see what is the matter but not likely. the power light at least should turn on. when you order a new charger spend the extra money on the 5 amp charger it is worth it. Power fluctuations have killed alot of chargers I recommend getting a uninterruptible power supply like is used to protect your computer. it keeps bad things from hurting the scooter. Not a surge strip! those are pitiful. Sorry again this charger costs as much 3 ups units.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

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  • Posted on Feb 04, 2015
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Is your charger working? There are many places that check it for you. There are also places like Auto Zone that will check the fuse for you for free. Try pushing the reset first and then try to start it again. Then if it doesn't start, take the fuse out and then look closely at it, if the wire inside is broken, try taking it Auto Zone to get it matches anything they have. Karran

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  • Posted on Mar 08, 2013
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Good day,try visiting where the scooter was made & download a user guide for the scooter model you have.It could be something simple,like a fuse blown in the charger.Never rely on a new fuse will work,better to take the same rating fuse out of something that you know works with the fuse you need.I hope I have helped,Colin

  • Pamela Modglin
    Pamela Modglin Apr 23, 2014

    Most likely need a new charger, I had same problem

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jhajlambert

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  • Posted on Mar 14, 2011

SOURCE: 3-wheel go go scooter, on a full charged battery,

I would say that both the batteries are not holding a full charge ....I had one in the past for my mother and if it was not chraged on a regular basis the batteries would die out ....the cheapest and easiest route here is to try new batteries.

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Dan Kostella

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  • Posted on Apr 07, 2011

SOURCE: Hi, fitted my scooter with two brand new 40 amp hr

What type and what voltage were the old batteries removed from the scooter?

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I lost a indicator light on my mobility scooter and now the battery runs out quickly

Are you losing battery fast with your electric scooter? What a pity! It should have been hard for you to run out of juice in a middle of a commute or lose steam just when you are about to have fun. Such is the downside of electric scooters, electric cars, electric motorcycles, and electric mobility devices that are powered by rechargeable battery. They seem to have the power of a flashlight, but as rechargeable devices, they should have more power than a flashlight. How could you be losing battery fast? You now at least relate to other motorists whose vehicles give away in the middle of the road, and without a refilling station or repair shop in sight.

Why you're losing battery fast

Why is your electric scooter losing battery fast? Something might be wrong with the battery pack or that something in your unit is rapidly depleting your power source. Maybe your charger is defective or not powerful enough to charge your e-scooter. Or the way you operate your unit over certain terrains could be the reason why your unit is losing battery fast. You cannot just say your retailer have sold you an e-scooter with a defective battery.
Done charging but your electric scooter does not start? What if it has no power at all? Think your e-scooter has been properly charged? There might be a broken or loose connection or two in your unit.
Limited power for short distances only? The battery could be faulty or has incomplete charge cycles. Or you either have a defective charger or an old battery. As a battery ages, its capacity decreases, as you should know. If you have the same battery for years, there is no wonder why your e-scooter is losing battery fast.
Charging done for the full required time (usually 6 to 8 hours), yet the electric scooter is still not indicating a full charge? You may have a faulty charger or a bad battery. You should also be wary about a battery that charges faster. If it takes long for an electric car to fully charge, how much more an e-scooter? Anything could be behind your unit losing battery fast.

Battery information

When you buy an electric scooter, be it be a two-wheeler or three-wheeler, always check the specs of the battery pack. Pay attention to the battery voltage and amp hours (AH), not just the chemistry (lithium-ion, sealed lead acid, or lithium-polymer).
Batteries of e-scooters are typically configured in 24V, 36V and 48V. Higher voltages e-scooters are generally faster, but there are factors that could affect performance, notwithstanding battery power, such as rider weight, terrain, and the efficiency of the unit's motor and drive system. One or two of these factors could be behind your e-scooter losing battery fast.
AH is as important as voltage. AH is the measure of battery capacity, an indicator of an electric scooter's range.
One three-wheel electric scooter (on a 300W motor) goes 12 mph and travels a maximum distance of 15 miles per charge of a 36V 7AH battery. Another three-wheeler (on a 250W motor) attains a top speed of 12 mph and a maximum range of 28 miles per charge of a 48V 10AH battery. A two-wheel electric scooter (1000W motor) goes 24 mph and has a maximum range of 10 miles on a single charge of a 36V (three 12 V) 12AH battery. Another two-wheeler (350W motor) has a 36V 10AH battery that ramps up a maximum speed and range of 18mph and 15 miles, respectively, on a single charge. Different electric scooters, different battery specs, different performances. Results may vary.
Knowing your e-scooter's battery (and the other components) is knowing your e-scooter well. That way you will have an idea why your unit is losing battery fast-and how you can troubleshoot it.

How not to lose battery power quickly

As owner, you can do preventive maintenance to avoid losing battery fast and ensure optimal performance of your electric scooter.
  • If your e-scooter has no power after a required full charge, check for any broken or loose connection. Remove the top or deck to reveal the wiring. Inspect the battery pack, switch, brake lever, throttle, and controller. Unsure? Take your unit to the retailer or service shop for check-up.
  • Give your battery a full charge. This will help your electric scooter avoid losing battery fast. Most batteries of e-scooters take up to 8 hours for a full charge. However, do not overcharge for more than 12 hours as this could possibly damage the battery. Charge your unit according to the required duration as specified by the manufacturer.
  • You can prevent losing battery fast by simply replacing it. Replace battery if you begin to notice a gradual decline in charge life. Moreover, replace an old battery with a new one.
  • It is also possible that newly installed batteries could rapidly lose their storage capacity. Have a licensed technician perform a battery test to determine current capacity. Avoid losing battery fast with professional assistance.
  • Don't leave battery uncharged for a long time. Any battery that is left uncharged for over six months becomes defective. You won't be able to successfully recharge a battery that is left uncharged for months. Charge before storage, and when in storage, charge every 30 days.
  • How to know if your battery is getting charged? Check for the indicator light on the charger. If it does not illuminate, battery is not getting charged. Get yourself a new charger.
  • Test your charger's output Voltage with the use of a multimeter. The output voltage should be a few volts above the charger's rated voltage (24V, 36V, 48V). If output voltage is zero or below the rated voltage, charger is defective.
  • Faulty charger port could be another reason why your electric scooter is losing battery fast. Test your e-scooter's charger port by plugging the charger into the port. Look for an illuminated indicator light on the charger. If indicator light illuminates once the charger is plugged into the e-scooter, this means the wires and wiring connectors going to the charger port are in good condition. The charger port is working properly.
  • You can also perform a battery test while operating your e-scooter to see how it is losing battery fast and how long the battery lasts. Give your battery a full charge first, and then drive at full throttle on flat terrain. Most e-scooters will have a range around 30-50 minutes on flat terrain. Battery is already worn-out and in need of replacement if it lasts less than 30 minutes.
  • Another way to check if your e-scooter is losing battery fast is to test the battery voltage, same way you test your charger's voltage with the use of a multimeter. The battery should be above its rated voltage level even if it has been in storage, has been driven or fully discharged and sits for a few minutes. If not, battery may be worn-out or defective. This calls for replacement.
  • Do not attempt extreme stunts with your electric scooter or risk losing battery fast. Though many e-scooters are durable and built to support heavy weight, the metal frames, wheels, and other components are unable to withstand extreme riding activities.
  • Do not drive e-scooter over water or else your unit will start losing battery fast due to battery's contact with water. If you do ride through water, dry unit and battery completely before storage.
  • Do not drive over uneven or rugged terrains. Though some e-scooters are designed for off-road use, uneven or unpaved surfaces can still cause stress on the parts and components. Drive without care over challenging terrains and your electric scooter will start losing battery fast.
0helpful
1answer

My new luggie scooter won't charge

I have to ask, did you ever figure out what the issue was? My mother's scooter is having the same issue.
0helpful
1answer

Phantom battery won't charge

Hello

Are you sure your battery charger is working correctly. Have you tried it on another battery? Possibly, there is a wiring problem, or your battery is the type that needs distilled water - Try another known good and charged battery with your scooter before purchasing a new one to ensure that the wiring is not faulty.

ilona
1helpful
1answer

Low hour, RASCAL 600 has been in clean safe storage with new batteries won't charge, no amp meter reading, no fuel gauge reading, yet charger itself has red and green light showing. If and when the...

The green light on your charger indicates a full charge but you know thats not right since you didn't charge the batteries when they were in storage they have dropped so low the charger cannot detect them and provide a charge. The batteries will need to be replaced with new ones. Charge before use and charge for at least 20 days to get them operating at 100% now you will have to use it for those 20 days to get the batteries used to charging charge every night when you go to bed and unplug when you get up in the morning. If you do have to leave the chair for a week or so put up fully charged and charge once a week overnight. If you put the chair in storage again disconnect the batteries from the chair and store with a full charge. Hope this helps you
0helpful
1answer

T he unit will not start.Is there a safety switch.i do not have the manual .

Hi dma11955

Not much info to go by, but I'll try.
1. Make sure your batteries are fully charged, load test them if you are not sure.
2. Make sure the charger is not plugged into the wall. The scooter won't work.
3. Make sure the moter brake lever is in the locked position. The scooter won't move in free wheel.
4. If you don't have and indication of power most likely you have a bad controller. Can't check a bad controller, just have to replace it, they are costly, so try everthing else first.
5.Sometimes a bad brake or charger will give the same symptoms.

Good Luck

mimobility
2helpful
1answer

My aunt recently bought a secondhand scooter shoprider us pat no 4798255 without a users manual and the scooter will not charge please could you help?

Kathryn Was the scooter working when she bought it? If the batteries were fully charged and now it won't charge then I would suspect the charger. If the scooter wasn't charged when she got it and won't charge then I would replace the batteries Hope this helps
2helpful
1answer

My Dad just passed away and his Dr. K Phantom 3 wheel scooter won't run. When I plug the charger in, it says its fully charged. When I unplug it..it reads E..I want to donate this to a nursing home locally...

tar the batteries are probably too low to charge with the scooter charger and need to be replaced. With the charger plugged in it will indicate a full charge beacuse its reading the output of the charger but when you unplug it the batteries are too low to indicate any voltage. hope this helps you
0helpful
2answers

The (new) batteries indicate from the charger that they are fully charged yet only go for 1 mile before indicator goes 'red".

diane how far did ya used to go with a full charge? Just because the provider said the batteries are new doesn't mean they are new coulda sat on the self for 6 months. New batteries can go bad or in your case probably just one is bad. batteries should be under warranty contact the place you bought them and have them check them for you make sure they are fully charged when they pick them up. Hope this helps
5helpful
1answer

Just bought my dad a second hand go go 3 wheel elite scooter

Hi Linda. Sometimes if there is a blown fuse or faulty connector on the battery leads, the charger thinks the batteries are charged as the voltage coming out of the charger rises to the high level. Some chargers will cut out if this happens. It is probably not the charger.
Make sure the batteries are plugged in correctly, sometimes during transport they will get knocked and become disconnected.
Also make sure that the battery terminals are not loose where the wires connect to the batteries.
Good luck. Neil.
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