KitchenAid K45SS Classic Stand Mixer Logo
Posted on Mar 12, 2013
Answered by a Fixya Expert

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Kitchen aid 5KSM150PS pin fallen out

On the stand part of my kitchen aid a metal pin has come out of one side of the stand. It seems to be there to hold the motor head into the correct place. Can you advise how to resort the pin as it won't push in

1 Answer

Slo Mover

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  • KitchenAid Expert 185 Answers
  • Posted on Mar 24, 2013
Slo Mover
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Joined: May 09, 2008
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The pin that you refer to is called the hinge pin, first get a towel and lay it out on a clean work space (to protect your finish) then turn the mixer upside down on the towel and look down into the base cavity you will see a small screw either flat head or Phillips style or maybe hex. get what ever driver you need to fit that screw ans turn it counter clockwise a couple times, then get a non metallic hammer and gently tap the pin back in until it is flush on both sides. then re-tighten the set screw that you turned counter clockwise, now turn it clockwise and give it a firm turn to set the screw again. If the pin comes out you have to do it all over again but this time you have to turn the pin 180 degrees to get fresh pin to drive your set screw into again, if it happens again you need to replace the pin. let us know if this helped.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 21, 2009

SOURCE: Kitchen Aid Stand Mixer won't release beater

I had this same problem as well.  The beater was stuck like glue to the rotating arm, and it would not budge with any amount of pressure.  I tried the cooking spray and it did nothing.  But today I put a rag in hot/boiling water and then carefully wrapped it around the top of the beater.  I let it sit for 10 minutes. Then I put the rag in hot water again and repeated the process for about another 5 minutes.  When this was done, I covered the beater in a towel (to protect it) and forcefully tapped (ok... I pounded) it with the flat side of my meat tenderizer (it was all I had...you could use a mallet or hammer).  It took a little bit of work because I had to hammer it from the bottom, then the side, then the top to get the little spoke guided through the shaft.  But it did finally come off.  After cleaning with hot water, I put the beater on again and noticed that it was still a little hard to get on/off.  So, I put a little bit of veg. oil on it, and it seems to be better.  Going forward, I will be sure to clean the top of the beater & arm after each use and then coat it with a little oil to keep from sticking.  Best of luck!

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Anonymous

  • 1 Answer
  • Posted on Dec 21, 2008

SOURCE: tilting too much

i had this same problem. so i wented to the kitchenaid website and looked up the user manuel. it said to adjust the screw that is in the middle of the hinge part between the head and the stand. you can only see it if the head is lifted. you have to turn it counter clockwise to raise the head and clockwise to lower it until the flat mixing head just clears the bottom of the bowl. i hope this helps and it is clear enough to understand

Anonymous

  • 2 Answers
  • Posted on Jan 02, 2009

SOURCE: Kitchen Aid Classic mixer

http://www.kitchenaid.com/custserv/faq.jsp?sectionId=222#troubleshooting

Check this link to the Kitchen Aid website. It answers your question very well.

co7196

Ned C Cook

  • 3433 Answers
  • Posted on Nov 01, 2009

SOURCE: There is a pin sticking out of the side of my

Tap it back in. . Are you sure it is not a locking rod.?

Testimonial: "It worked - I tapped in the pin - nothing bad happened (which I was worried about) - hopefully my mixer will go for another 20 years. thank you"

Anonymous

  • 235 Answers
  • Posted on Jan 12, 2010

SOURCE: Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

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