Just bought new 32" sanyo model dp32648. Can't get the picture or

If this problem is happening on a regular TV channel and does not appear when watching an HD channel or while watching a DVD then most likely you have no problem at all. What you are seeing is actually the LOW Definition signal sent for regular TV programming that used to look pretty good on a small tube style screen but now is enlarged on a screen capable of incredible accuracy and is displaying all of the poor quality attributes of standard definition TV.

I'm going with JR on this one. Also, there is something else you might want to check out with Comcast. I had them and decided to go with Verizon's FIOS packge which I LOVE!

Nevertheless, find out from Comcast where your address falls on their "signal strength tree." Its located in Comcast's nearest substation to your home's address that services your area. Believe it or not, but your position in their "tree" can and will determine the strength of the signal you receive from them.

As info, should you have their "triple play" meaning phone, internet and TV services, your internet speed, phone signal, etc is all affected by the signal you receive from Comcast. Remember when it comes to internet, which of course I know you didn't mention, but if you don't have the RAM to process the info/signal, it won't matter how strong that signal you're receiving is. Your television issue is, of course, a different matter--RAM doesn't enter into your equation.

You'll be able to obtain this information by calling their Tech Support Dept also opened or use to be on Sundays.

Hope this helps!

Have a good one!
RED

On the sanyo remote there is a button that says caption press it till the screen says off, if u still see the text then it is coming from the cable box call the cable co. and check with them