Quinny brake release pedal not working

Hi

The Quinny Buzz brakes can be adjusted (and should be periodically as part of the ongoing maintenance of the product to ensure good performance)

The brakes may require periodic adjustment. To do this, use two 8mm spanners to unlock the lock nut from the long barrel nut. Adjust the brake cable and retighten the lock nut. Test the brakes to ensure a positive engagement and disengagement after adjustment.

sounds like a cable problem

Good Afternoon

You are correct; The red foot pedal should apply the brakes and the grey foot pedal should release them.

Unfortunately there are no quick fixes to resolve this; due to the safety implications of the brakes not functioning correctly we would recommend the unit is returned to our engineers for inspection & repair work required.

If you're a UK customer please contact the customer service team on 01284 413 141 Mon-Fri 8.30-4.30 to book it in for chargeable inspection & repair work. Standard charge is £60 and will include courier delivery of the product back to your address. In addition you'll need to make arrangements and cover costs for the unit to be sent into our engineers with courier service.

If you're not a UK customer please visit www.quinny.com and select the country you're in then use the "Contact Us" tab to get in touch with the customer service team in your area.

take wheels off give them all a really good clean as the breaks are pin fit breaks and are sensitive to dust and muck which can be picked up being out and about x

take both the wheels off give all parts a rubb down in wheel area then try again if it persists lubricate the inside of the wheels as the breaks are pin type and settle into a groove to stop pram migh be getting stuck x hope this helps x

There is a plastic adapter part that is supposed to come with the bassinet. There's one for each side where the Bassinet attaches. It's the same part that's also used to attach the car seat. I suggest seeing if you can purchase just that adapter on the Quinny website.

Hi did it click into place when you put it on? Also take the seat out & just check the holes it fits into, if the 2 grooves match up then you need to put your finger inside it & move it forwards very slightly say 1" now try to attatch the seat.

This happened to me on both brake pedals, nothing happened when I tried.to put them on, the pedals just did not move at all. I tried adjusting the brakes as per the dorel video on you tube, but still nothing. My husband found the solution though. He worked some oil into both pedal mechanisms and worked it through until both pedals moved again, once he had plied through a couple of times, both pedals and the brake now work fine, just turned out the pedals has seized over the years and just needed a good oiling. Worth giving this a try.

Thank you so much!

Tyres-press the light grey button on the chassis next to the wheel slot as you push on the wheel (this is also the button you press to release each wheel).
Opening it is easy - With Buzzwheels on the ground, remove safety hook (plastic loop on left side of handle fixed to peg inner left rear wheel) ten simple lift handle and Buzz frame should automatically pop up.
Closing takes more practice-put on brakes (press red foot pedal) stand to side of chassis and at bottom end of handle there are two large grey buttons. With left hand on left button push button forwards (ie direction of chevrons on button) then press in. At the same time push in right button with right hand. Whilst doing this you also need to push down and forad on frame and it should fold down. If you don't push buttons enough it can click. When folded remember to put on safety hook before transit, otherwise it might pop up on its own. Hope this helps. You can download the manual with instructions from Quinny website too if pictures are helpful!