Ricoh 1515MF Scanning

Print documents received and forward to a specified end receiver. This is useful if, for example, you are visiting another office and would like a copy of your documents to be sent to that office.
You can also specify a "folder" as the forwarding destination.

• To use this function, set [Forwarding] under [Administrator Tools] to [On].
  
• The Forwarding function does not forward documents received with Memory Lock.
  
• You can select end receivers only from among destinations programmed in the Address Book. You cannot specify programmed transfer stations as end receivers.
  

A fax number, e-mail address, IP-Fax destination, and folder can be set as the forwarding destination.
When you wish to change the end receivers depending on the senders, specify the end receivers by the senders, at "Program Special Sender". Documents not received from specified senders are sent to the destination specified in this function. For details about programming special sender, see "Program Special Sender".
You can set whether or not to print the forwarded documents on this machine in "Parameter Setting" (switch 11, bit 6). See "Parameter Settings".
Deleting a destination specified as a forward destination from the destination list causes the settings of the forward destination to be deleted, so they must be registered again. When a destination is changed, a document is transmitted to the new destination. If there is no destination of the specified type, you can set which destination to be used as an alternative destination in "Parameter Setting" (switch 32, bit 0). See "Parameter Settings".
You can program one of the User Function keys with operations for this function. See "General Settings/Adjust".
If you have specified a folder for forwarding, you can specify the file format used for forwarding in "Parameter Setting" (switch 21, bit 3). See "Parameter Settings".
User Parameters (switch 37, bit 4) on the Fax Features menu allows you to include the sender's name in the names of files sent to folders. However, garbling of the file name and data loss can result if the receiver's operating system cannot accept certain characters in file names. To prevent this, use User Parameters (switch 37, bit 5) to limit the file names to plain characters only. If you limit file names to plain characters only but errors still occur, disable display of the sender's name in the file name of documents forwarded to folders. For details, see "Parameter Settings".
Using the parameter setting (switches 38 and 39), you can specify the maximum number of resends that the machine attempts if it fails to forward a fax (including faxes from special senders) to a folder destination, and the interval between the resend attempts.

or download the operations manual to guide you here ..http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp171/mp171en.htm

If you are using an LDAP server to provide the destination, you may not have the Search Conditions programmed correctly.

what are you scanning to, email or folder ?

After installing the printer software you need to program scanning software.
Below are the steps to program scanning software:

To program the Scan To button:

Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above steps.
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

After installing the printer software you need to program scanning software.
Below are the steps to program scanning software:

To program the Scan To button:

Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above steps.
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

Hi,
As i understand that you u r able to print and copy fine which ensure that there is no issue with the connectivity and scanning device.
However next troubleshooting comes in picture is software as per you have mentioned that yoiu have downloaded and installed the complete software couple of times still the issue persists.
In that case we need to Programn Scan to option in the printer software and on your all in one.


HP LaserJet 3050, 3052, 3055, 3390 and 3392 AiO Printer series - How to Program the Scan To Button and Create New Destinations
Information
The Scan To button must be programmed before it can get used. However, some destinations are programmed by default if the all-in-one is directly connected to the computer.
Details
To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above step
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

You must program the email addresses in the machine address book, so that you will have a destination list to scan to email.
You can also try to scan by pressing the Scanner button to access the scanner function and input the email address manually by selecting manual, and then press the Start button to scan the document.

Joe

Hello Kamaleddin_e , this no scan option issue occurs when you try to scan from the printer. It usually means , you need to set the destination file type, which is currently not populated (destination file type is the file type to which you want to save the file which you are scanning. If the device finds the list is empty (list of associated file types) , then it displays the "No scan options" error on the printer.
You can populate the destination list by following these steps.
1. Open the HP Solution Center
2. Navigate to Scan Picture Settings (or Scan Settings)
3. Select "Scan to Button" tab
4. Select destination list tab. (Note: If the appropriate programs are already listed as scan destinations, discontinue this procedure. The software must be reinstalled.)
5. There will be 2 colums visible, the left column is the scan destination list on the computer and the right one is for the scan destination list on the printer.
Click each program to include on the Scan To list. Click the Add arrow. The program listing moves from the left side of the screen to the right. Click OK.
6. Now try scanning again from the front panel.

(Note: Please make sure that the HP Digital Imaging Monitor is also running as it is required for the HP software to function properly. You can find it as an icon in the system tray. If there is no icon, then you can run the application by navigating to C:\Program Files\HP\Digital Imaging\Bin\HPQTRA08.exe (Assuming C: as your system drive)
Mostly, the issue will be resolved at this stage or else you need to uninstall the software and reinstall it again.

all the best.
thx

This message will come up when you are scanning from the Stand alone printer not from the computer.

If the software is sucessfully installed in your computer,
Then you should have a icon which says HP Director / HP Solution Center (If not Goto> Start> All Programs> HP and then you will see them
Open HP Director/Solution Center and try scanning from there, It should scan from there.
If yes then go to settings> Scann Settings> Scan to setup> There you see an option which says Front panel Destination list> Click that and there you see a options says Restore Defaults> Click that> then Apply and Ok> And close all the indows and try scanning from the All-In-One.

If it does not work then try the steps bellow:

Go To:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

scotti444 ,

hi! try this solution for your problem.tnx

Follow these steps to correct the problem:

1. Open the HP Director/Solution Center software.
   
2. Click Settings , click Scan Settings and Preferences , and then click Scan To....Setup . The Button Settings window will appear.
   
3. The Destination List tab should be visible. The software will scan the computer and determine what scan capable programs are installed on the computer. These will be listed on the left side.
   
4. Select a program you wish to scan to and then click Add to move it to the right side. Programs listed on the right will be available as scanning destinations when pressing the Scan button.
   Figure 1: Destination tab of the Button Settings
   

5. On the Scan To Button tab, you may also specify what type of scan you wish to launch from the front panel and establish a default scan resolution and color depth setting.

6. Click OK to save the changes and exit the setting.

Causes:
>This error message occurs if the Scan To settings have never been set.

hope this can help you resolved your problem

regards,
coffeebeans