My H500 has worked well until,yesterday, and although I have charged it, I have no sound at all, but it is connecting with the phone

May mean it is fully charged. Try long pressing big button until steady blue. Then have phone search.

Is your experience charging via wall charger different?

Mark
Motorola Support

I sounds like the battery is not holding a charge. You may need to replace the battery soon. The beeping typically indicates a low battery

The H500 is a monaural headset, thus good for phone calls only, not for listening to stereo music. You haven't specified which Motorola phone you own. Check in its user guide if it is able to handle stereo bluetooth headsets (i.e. if it bears the A2DP and AVRCP bluetooth profiles), which are suitable for music streams. If your phone is able to handle them, go to the mall (or store, or even online), buy one set which suits you better, pair them with your phone and enjoy!
Just my 2 cents... Carlos

Hold the phone button down for about 4 seconds.. The light should blink 2 times and then stay on to add device to your phone once connected light will go out...Hold button down again light will blink 3 times and go off...........

I have had this problem too. Here is what worked for me.

1) With the Motorola H500 OFF, press and hold the talk key until you see a steady, non-blinking blue light.
2) Keeping that button pressed, turn on the bluetooth on the samsung eternity.
3) It should now find the H500, click on it and select connect.
4) Put in a pass key (I just put in 0000) and your done.

I just did this successfully. Trick was: (1) be sure your headset is fully charged and in the "ON" mode... to do this, you must hold down the power key (the one with the little phone receiver on it) on the H500 for 8 seconds or more or until the blue light is on steadily; (3) THEN go to the Settings & Tools menu on the enV, select #7 'Bluetooth Menu' and then select Add New Device. It will search for your headset automatically - note: the headset has to be powered on for this to work. Then 'pair' will appear as a menu option, select it, and it will pair automatically.

maybe faulty now....try a new one and see if it finds that one, if it does then you know you will have to get a new one.

had same problem i found just turning my phone on and off to solve the problem
hope it helps

Hey guys. found it. Go to
www.simoncells.com
then go to manuals
than click on the H500 Bluetooth.
It will walk you through step by step its pretty easy..


Or, you can do it easier.
- Press and hold the Power/Call buttom for 6-10 seconds, until there is a steady blue light
- when there is a steady blue light, go to your phone's Menu, then click on Bluetooth, than Handsfree, It will then start locating your bluetooth. In about 3-5 seconds it will pop up as H500.
-Connect to H500, or push Yes to Connect. (which ever way your phone tells you)
-It will then ask for a password. ALL PASSWORDS ARE THE SAME;AND CANNOT BE CHANGED.
- YOUR PASSWORD IS 0000. typle that in.

Congratulations! Your Now Connected.!

Good luck guys.
Any questions, im on here usually every other day

Ed

AFTER CHARGING headset hold down big button in center of headset until BLUE INDICATOR LIGHT REMAINS SOLID BLUE
tHEN TURN THE BLUETOOTH OPTION ON YOU CELL ON
GO IN TO MENU UNDER BLUETOOTH OR CONNECTIONS SELECT ADD DEVICE YOUR CELL WILL SARCH FOR DEVICE WHEN IT FINDS IT THE NAME OF THE BLUETOOTH WILL APPEAR ON DISPLAY CELL WILL THIS ASK CONNECT OR BOND WITH DEVICE SELECT YES IT CELL WILL ASK FOR PASSCODE PUT IN 0000 THEN AFTER THIS BLUETOOTH HEADSET SHOULD START FLASHING INDICATING HEASET HAS CONNECTED