Printer not printing. Display reads "Paper Jam C" "Remove the paper jam at the output tray."
SOURCE: Ricoh Aficio AP2000 Laser paper jam
Found solution myself.. The paper sensor arm with flag and sensor was missing from the exit side located on the fuser assembly.. Customer apparently broke off prior to calling for us to repair. Solution-replaced fuser assembly clean and tested works great
SOURCE: Remove Misfeed B Fusing Unit Error- After 1 page is printed
just open the printer and check for any dislocation of the sensor or levers.
SOURCE: paper jam indication, but cannot find the paper that is jammed
I would check to see if the paper is even making it out of the tray. A lot of times, the feed rollers can get dirty, and the printer will display a jam if it doesn't feed in time. If the feed rollers look ok, then I would check and see if the feed rollers are even turning. Sometimes the motor that turns the feed rollers wears out.
SOURCE: Paper Jam
There is a small clear plastic sheet that is suppose to be in front of the black friction pad in the paper tray. if that sheet is under the pad instead of in front of it you will get this error.
SOURCE: Paper Jam
Open up the doors and blow some compressed air throughout the paper path (where the paper travels up). Make sure to blow air onto the sensors, because paper dust can coat them, causing false jams.
Does the paper get out of the tray at all? There is a feed roller that feeds the paper up into the machine; if you remove the paper tray you can see this roller -- it's big and gray and has grooves across it -- above where the paper sits toward the front of the printer. Blow air onto this roller as well, and if you have either D-ink or a rubber rejuvinator, clean the roller with a lint-free cloth.
Also make sure the paper is snug in the tray and not bent or crooked.
CAUTION: Remove paper from the tray as carefully as possible. If any torn pieces of paper remain inside the printer, more paper jams are likely to occur, and this could damage the print mechanism.
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?Ā· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?Ā· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?Ā· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?Ā· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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