Question about Sony BRAVIA KDL-52W4100 52 in. LCD HDTV
For no apparent reason, we lose audio while watching the TV. To get it back, we have to change the channel and then go back to the one we were. It happens at random, no comun factors for this occurrance.
We have the Sony Bravia KDL-55EX500. We have intermittant sound outages daily. Cable company has been here eight times in last year. Have changed HDMI cables twice at suggestion of Sony, as well as updated software to latest version. We have changed the cable box three times. Sony blames cable company. Cable Company says Sony Bravia has a defect. They even showed me their Bravia in the cable company offices and said it cuts sound where all other sets dont. This is a Sony defect and they are deflecting. Do not buy a Bravia as Sony will not admit defect.
Posted on Mar 04, 2012
This problem appears to be an issue with numerous Sony Bravia owners of the same model. Although still seeking a soulution, it would appear that our cable provider (Verizon) has replaced all of their components and the Geek Squad from Best Buy where we purchased the unit, points the finger at Verizon. None of our other Fios-equipped TV's exhibit this problem so I am glad we bought the service plan with the TV and will continue to seek a remedy.
Posted on Jun 08, 2009
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Posted on Jan 02, 2017
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