When raised to do whipping my professional 550 hd mixer attachment does not scrap the bowl to mix properly

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• 2 Answers

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Posted on Jan 02, 2017

SOURCE: KitchenAid 600, Stand Mixer -

Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

Posted on Feb 13, 2009

SOURCE: Paddle Scraping - KitchenAid Professional 600

There is an adjustment screw and a system for setting it. You can find a video of it here (or just a ton of people who know all about these mixers). I just found it while trying to troubleshoot the same problem for my wifes mixer.

http://forum.kitchenaid.com/forums/forum.asp?FORUM_ID=196

Posted on Nov 02, 2007

SOURCE: KitchenAid 575 Professional Mixer

Read the instruction manual. There is a screw to adjust the beater height, it is where the mixer joins to the stand.

Posted on Mar 25, 2008

SOURCE: Dough blade is scraping the

If you're still having this problem, here's what I did a few minutes ago that fixed it. Lift the head, then turn the screw that connects the head to the base to the left. You're basically unscrewing it. That screw regulates how high or low the beater is. Unscrew it a little at a time, and lower the head and try to lock after each turn. The head will gradually get in a more locked position. Keep turning the screw till the head finally locks in all the way. Read the "beater to bowl clearance" section in the manual.

Posted on Dec 10, 2010