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Not sure which refrigerator you have but on mine when you select cubes there is a baffle that is pulled out of the way making the opening large enough to allow full sized cubes to pass. When you select crushed the baffel is left in place forcing the ice to pass through the crushing section. My guess is they are all probably about the same. So either the baffel peice on yours is missing, electrically stuck. Hard to say for certain with out seeing it.
Open the freezer door. Pull the ice bin forward about 3 inches. Push the ice bin to the rear of the freezer until it seats and locks in place. Then try to dispense cubes. The ice bin can become dislodged from its locked position and the crushed ice solenoid activates automatically.
Your ice bin is out of alignment. Pull the ice bin all the way out and re-insert it and make sure it locks in place. When you re-insert the bin,look underneath the bin. You will see a metal rod. It must go INSIDE the yoke at the rear of the freezer, NOT under the yoke and NOT over the yoke. In the yoke. This is a common problem and will happen again. The ice bin has a way of dislodging itself. If the rod is not in the correct position you get crushed ice regardless of the setting.
There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
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I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
Behind the ice bucket is a metal housing that holds the auger motor and solenoid. The solenoid is bad. When you go for cubed ice that solenoid should pull up the metal rod on the ice bucket so full cubes will come out. First check to make sure the metal rod on the ice bucket isn't somehow caught under the solenoid and not letting if move up and down. You can take out the ice bucket and press for cubed ice. You should hear a loud clunk noise. If not then you know the solenoid is not working.
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