Key Pad Entry does not work

Does the key pad light when you press a button at night? If yes, the fuse is ok.
Do you have the plastic card with the permanent code in your owner manual packet? If yes, tryit.
report back.

Keyless Entry The keyless entry keypad is hardwired to the GEM. The GEM interprets the inputs from the keyless entry keypad and then controls the associated operation. The keyless entry keypad will be illuminated for five seconds when any button is pressed. Additionally, it will request the illuminated entry feature to turn the courtesy lamps on. If a lock all doors code is entered, the illumination will turn off, as well as request the illuminated entry feature to turn off the courtesy lamps. When pressed, the keyless entry keypad supplies the ground signal to the GEM or the GEM receives a signal from the keyless entry remote transmitter. Then the GEM outputs a ground signal to the appropriate lock or unlock relay which supplies the power to the actuator to lock or unlocks all doors, including the luggage compartment. The keyless entry remote transmitter also unlocks the liftgate or activates the panic alarm by sending a signal to the GEM.
--------------------------------------------------------------- Visual Inspection Chart Mechanical Electrical

• Keyless entry keypad
• Keyless entry remote transmitter

• Central junction box (CJB) Fuse F222 (20A)
• Circuitry
• Generic electronic module (GEM)

• No communication with generic electronic module (GEM)

• Generic electronic module.
• Circuitry.

• REFER to Section 419-10 .