The only problem Sharp and direct tv are having at the moment is with low audio. Sharp televisions are able to pick up direct tv just fine. Maybe something is wrong with the av board, hdmi board or tuner of this television. I would have to know how the direct tv receiver is connected in order to help you further. None hd receivers connected with coax cables have to be tuned in at channel 3.0 with the Sharp remote control by pressing 3 . 0 ent
Otherwise you would press the input button and scroll to the correct input with the arrow pointing down below enter and press enter.
If it is any more complicated than that then attempt troubleshooting with Sharp or service.
First of all any make or model tv will work with any directv receiver as long as it is connected properly. In my expierence Sharp TVs are compatible with all directv recievers. Is the directv remote not functionly properly with your sharp tv or do you have a black or snowy display. Your tv has to be on correct input in which the technician should of educated you on this instead of suggesting the purchase of a sony branded tv. Black or snowy display indicates the wrong input. Using the tv remote find a button labeled source or av or input and try pressing that button until you see a picture. otherwise call directv tech support at 800-347-3288 and demand that this issue is resolved immediately.
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How do you have it hooked up? What connector and input are you using?
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