Question about Ricoh Aficio GX3050 GelSprinter

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I have a RICOH GX 3050N printer it is showing a error code 990

When I did maintenance on the printer doing a head cleanging and nozzzle cleaning an error code 990 flashed in the window

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  • Expert
  • 163 Answers

Ink collection tank full .

Posted on May 06, 2009

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  • Whenever this error code appears, this most prime thing that you need to do is to check whether all the blue toner levers are firmly pushed towards the back or not.
  • As you are done with it, check the sensor. Ensure whether it needs to be cleaned or not. You can find the sensor at the back of the plastic cover on the side of the drum.
  • Use a small and lint-free cloth to clean the plastic cover and the silver arm.
  • The sensor will be a very fine powder and should also be easy to remove.
  • Make sure that the sensor lever on TS1 is pushed up or not.
  • Clean the arm properly. Also, check whether the sensor lever is pushed up as it needs to be or not.
  • It is not set properly; the machine will not pick up the sensor on the drum. Push the disc up to make this Oki Printer Error Code 990

Posted on Jul 30, 2019

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Posted on Jan 02, 2017

Anonymous

  • 1 Answer

SOURCE: Ricoh 3050 printer, Error 990

We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
Good Luck!

Posted on Jan 09, 2009

Anonymous

  • 1 Answer

SOURCE: have error code 990 on ricoh gx 3000 printer how do i clear this?

you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.

Posted on Apr 24, 2009

Derek

  • 68 Answers

SOURCE: I have a Ricoh GX 3050N printer. It says

you will have to change all the cartridges together then power cycle the printer to run initilization to reset the toner condition.

if this resolves your issue please rate my answer accordingly

regards

Posted on Sep 14, 2009

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you can try pulling out and reseating the Waste Ink tank which is located behind the machine behind a plastic door cover (left side of machine as you are looking at it from behind). Turn the machine off and on using the main power switch. If the code comes back then you will more than likely need a new Waste Ink Tank.

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Ricoh 3050 printer, Error 990


We got the same error on our machine, so I called Ricoh Direct Tech Support and they said it is a known manufacturer's error. All you have to do is 1. make sure your product is registered, 2. call them up and tell them the error and 3. they will send you a new machine. You will have to send back the old machine in the same box, but they provide the RMA for you to ship it back in.
Good Luck!

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Ricoh GX3000


ERR (990) or ERR (999) are both error messages which are displayed when a sensor does not work normally due to dirtiness. For example, either may be caused by a dirty maintenance unit or clogged ink nozzles. It may be possible to resolve the issue by cleaning the device
look here for instructions:
http://www.ricoh-usa.com/support/knowledgebase.asp?tsn=Ricoh-USA

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