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jason robinson Posted on Apr 27, 2013
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Acer labtop Don't know password

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Mike Neath

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  • Master 315 Answers
  • Posted on Apr 27, 2013
Mike Neath
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Hi Jason,
This message usually indicates that the boot sector is damaged or missing. The boot sector is a region of your hard disk that contains information that is used to load your operating system. If a boot failure is detected when your PC is starting, you may receive this error message.
To resolve this issue, use the steps in the following KB article:
Microsoft Knowledge Base (KB2622803)
Instead of reading everything from the link to Microsoft above, you could try this:
You'll need to repair or copy the bootmgr file.
Do the following steps:

  1. Put the Windows installation disc in the disc drive, and start the computer (In the BIOS settings, make CD/DVD as first bootable device)
  • Press a key when the message indicating 'Press any key to boot from CD or DVD' appears.

  • Select a language, a time, a currency and a keyboard or another input method and then click next.

  • Click Repair your computer.

  • Click the operating system that you want to repair, and then click next.

  • In the System Recovery Options dialog box, click Command Prompt.

  • Type Bootrec /RebuildBcd and then press ENTER.
Let me know how it goes, good luck and if this was helpful please rate me.
Thank you

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There's a way to reset Acer windows password and it doesn't involve reformatting and reinstalling Windows. The solution is called Windows Password Recovery Tool 3.0. It can reset almost all Windows passwords in seconds.


If you want to know how to use it, please visit it http://www.windowspasswordsrecovery.com
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Who Locked it? Why don't you know how to unlock it? Is it stolen?
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LOL, ok why don't you know the password? If you're smart enough to set the password, surely you're smart enough to remember it.

Unfortunately, microsoft made the password security so much tighter in windows 7. Everyone that has windows 7 and put a password on their userid should take the time to create a Password Reset Disk. Otherwise you've got to spend some money to get into it. There are lots of claims that this or that software will unlock it, but some may just be scams for money. The surest way is to reinstall your operating system.
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There is no default password for Administrator user.
Normally you can set the Administrator during installation. If you don't know or you didn't install the system yourself ask who install the windows for the password.
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You have to unlock the hard drive from within BIOS if you don't want to see that screen again. However, if you don't know that password then the laptop is not going to usable by you. Normally this prevents access to a computer in case someone steals it, since the thief won't know the hdd password and can't unlock it to access any data.
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If it's just the Windows password you will need software called "password remover" you can find it online for around $20 or take it to the same repair shop and they can open it for you using the same software. You will need this software to remove any "Windows Password"
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Either boot from the Windows CD and format the drive and reinstall Windows.


Or, look for a free suite of programs call HiRens
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This will let you reset all local user account passwords.

There is not much else you can do if you don't know any logon passwords. But HiRens works for me everytime I need to do this on a users system.
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