I need help! I just bought a new nikon d90 3 months ago. When I pulled the camera out of the camera bag, I heard a click and the lens separated to the main camera. I saw a piece from the lens broke. I tried to put the lens back to the camera to check and see if it lock. As I suspected the plastic piece that broke was the one that connects the lens to the camera. I don't know what its called. The plastic ring on the lens with 3 small screws that allows the lens to be connected to the camera. I called Nikon and they don't want to help me because they said it is not manufacture deffect. I don't understand why they used plastic to connect the lens with the metal mount on the main camera unit.
I need to know what it's called and where to order that small plastic ring. The lens and camera where fine but the lens is inoperable because it will not lock in place due to the broken plastic piece that connects the lens to the camera unit.
Please help and thank you in advance.
Julie
UScamera is temporarily out of stock
You can order the replacement mount at http://www.uscamera.com/18-105gedvr.htm
Hope this helps.
- Suresh
I feel for you. exactly the same happened to me but i was looking to upgrade lens so i used it as an excuse.the piece is called a bayonet. what lens is it, is it the kit lens. my lens was unfixable so am afraid as the mount is plastic the whole lens is a right off, if it was a metal mount it would be worth fixing. sorry
P.S.: I just saw that you already contacted Nikon. I would first call back and ask to talk to a manager. You may be able to get them to agree that it is a defect in manufacturing or design. If that does not work, I would NOT try to fix it myself. I speak from bitter experience. I would not remove any screws because quite often, you will find that you need to remove other parts and more screws before you can make what seemed like a simple repair. Before long you can be staring at a pile of parts with a "Rubic's cube" to reassemble. I strongly urge you to either send the camera to Nikon and pay for the repair or have the work done by a qualified camera repair man.
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i had the same prblem and i sent it back to nikon and they fixed . It is a defect because they used plastic insted of metel like on the d70 lense
same problem but i cannot send the lens for nikon cause im in brazil now, if someone now pleace who sale this part please let me now
Regards
same thing just happened to me! and they're saying its my fault
Same situation here. I didn't even drop it any bit. It was mounted on D90 in a camera bag before i opened to see this tragedy.
Simply googling by "broken nikon plastic mount", I found so many
people having the same problems with plastic mount tab nikon
lenses. I even showed them (nikon service center) all those links i
found and told them this must be the fault of Nikon who made this
lens mount part so fragile! But they still claim this is not a defective
lense and it is not the kind of repair service can be done even under
one year warranty! Sigh....Very frustrating! I had approved and paid
for the bill last night before they kept 3 day silence on me and then
showed me 3 useless photos of my lens, talking me into approving
this paid service. I kept wondering why the h is this problem not
covered by warranty! They should come up with a damage
insurance plan for this lens. $10 a year! hell yeah i'm so buying it!
Exact same issue. I have only one lense, so I just don't remove it with any frequency and have only had the camera for 4 months. Never had this problem with previous Nikon lenses that I was constantly switching out.
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