SanDisk Sansa e270 MP3 Player Logo
Posted on Mar 14, 2009
Answered by a Fixya Expert

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Sandisk E250 my mp3 is not responding to any button

After adding videos it was not responding ,if we connect to system its not responding.

  • Anonymous Mar 14, 2009

    Mine was doing the same thing. I think I charged the battery too long. I had to get a new one.

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1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Mar 27, 2009
ThaMp3Doctor
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Related Questions:

0helpful
1answer

How do i remove videos off my sansa e250 mp3 player

Connect the e250 to your computer using the supplied cable. Then delete the file using the SanDisk Connect software.

This should be exactly analogous to the method you got the video on there in the first place.
0helpful
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My sansa e250 not play video files when connect to the system throug sansa video converter it tell your snasa not support video format

my ipod is sansa e250. the problem is im not able to load videos in my ipod.i can see in through system the videos are present in ipod but when i plug out and see in ipod the videos are not there.please give me a exact solution
0helpful
1answer

I connect my sansa e250 into my computer and the mp3 player says connected but i see no sansa hardrive and the computer doesnt respond .

Turn Sansa off. Unplug USB and make sure its clean. Plug back in as normal. If no hardrive comes up go to My Computer and look for it and troubleshoot if necessary.

Finally, repeat this action above accept when you turn MP3 off, hold button for 15 seconds - release and then turn back on.
0helpful
1answer

I need help on sandisk e250

Hi,

1. Movies and Music should be in MP3 format.
2. Plugin SanDisk to Computer.
3. System will open new drive in "My Computer" name as Sansa e250 .
4. Copy music,movies and past it into Sansa Drive.

There is another good feature in SanDisk.
You can also record the song from FM Radio.

At the time of listining song from FM press Rec button. Song will get saved in your SanDisk.

Thanks,
Vaquar
0helpful
1answer

Can't Delete

try formating the disk,
just right click on the drive in windows and format.
that should clean it up.
as it is corrupt.
0helpful
1answer

Frequently resets to load screen

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.


Please RATE my solution at the bottom.

Best of Luck.
0helpful
1answer

Music Videos

I'm not an expert, but I do have a Sansa e250, too. Sounds like you need to download a Sansa Media Converter.

Here's the link: http://www.sandisk.com/driverdownload/download.asp?driverId=184

Once that is downloaded and installed, open it, plug your Sansa into the computer by USB cable, click "Add media". Then you should see a window that says "Add media" Select the media you want to put on your Sansa. Once the media is added, then click "Convert". After it is finished converting, it should be on your Sansa. Hope that helps!
0helpful
1answer

Failed Video Transfer

break up movie into smaller files
0helpful
1answer

Sansa® e250 MP3 Player 2GB

Mikey25
Once you connect your Sansa® e250, a pop-up should appear on your computer that asks what you want to do with the device. Choose View with Microsoft explorer, it should be the second to last option. From there you should see some folders and some other stuff. choose the PHOTO folder and delete the pictures inside. You should be able to do the opposite to add them. You can simply drag-and-drop the photos into this folder from another as long as they are the same format.
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