Double sided copying: Paper Jam at Rear Cover @ rollers;

To remove a paper jam from the exit rollers of a printer, you'll typically need to access the jammed area by opening the printer's covers. Keep in mind that the process can vary depending on the printer model and brand. Here are general steps you can follow to remove the cover and access the exit rollers:

1. Power Off the Printer: Before attempting to remove any jams or open the printer covers, make sure to turn off the printer and unplug it from the power source to avoid any risk of electrical shock.
2. Open the Printer's Top Cover: Most printers have a top cover that can be easily lifted to access the internal components. Look for a latch or release button on the printer's top cover and gently lift it up to open.
3. Locate the Jammed Paper: Once the top cover is open, carefully inspect the printer's internal area, especially around the exit rollers, for any visible jammed paper. If you find the jammed paper, gently grasp it and pull it out in the direction of paper movement to avoid damaging the printer.
4. Check the Rear Cover (if applicable): Some printers have a rear cover or panel that allows access to the exit rollers and other internal components. If your printer has a rear cover, you may need to open it to clear the jam completely.
5. Remove Paper Trays (if necessary): If the jammed paper extends into the paper trays, you may need to remove the trays to access and remove the jam more effectively.
6. Clear Paper Path: Ensure that all remnants of the jammed paper are cleared from the printer's paper path. Check for any small pieces of paper that may have torn during the jam and remove them as well.
7. Close the Covers: After you have successfully removed the jam, close all the printer covers securely. Make sure they are properly latched to ensure the printer functions correctly.
8. Power On the Printer: Plug the printer back into the power source and turn it on. Perform a test print to verify that the paper jam issue has been resolved.

On the back of your printer there are thumb clips that you need to push. That releases the back cover so you can get at the paper jam. Clear the rollers and check by where you load the ink for any stray paper. Then replace the cover. It should click back into place with not to much force.

Good Luck

Mark

Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.

Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

TRY OPENING AND INSPECTING ALL AREAS WHERE THE PAPER GOES. USE A TORCH OR BRIGHT LIGHT TO CHECK IF THERE ANY BITS OF PAPER. ALSO CHECK IF ANY BITS MISSING FROM THE JAMBED SHEET OF PAPER. LOOK FOR A SMALL PIECE OF PAPER. AROUND THE ROLLERS OR PAPER MOVEMENT AREA. .ALSO IF PRINT HEAD IS ON LEFT SIDE GENTLY MOVE IT TO THE CENTRE WITHOUT TOUCHING ANYTHING, AND CHECK FOR ANY PAPER BITS BEHIND THE PRINT HEAD..
TO DO THIS YOU MUST REMOVE THE PAPER JAM COVER AT REAR OF MACHINE, LIFT UP THE WHOLE SCANNER COVER AND INSPECT. WHEN COMPLETE REPLACE THE REAR COVER AND CLOSE THE MACHINE. THEN RETRY.
HOPE THIS HELPS BARRY UBON.

Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button ( ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.

usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them

Yep! Top cover, left side cover, and both small rear covers must come off to remove the fuser. 4 screws and 2 plugs on the fuser.

Don't lose the spring on the rear swing-down cover.

Clearing a paper jam from the rear door Follow the steps below to clear a paper jam through the rear door.

1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. Figure 1: Removing the rear door
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press Cancel to continue the current job.

Clearing a paper jam from the front door

1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the unit, more paper jams are likely to occur.
3. Close the print cartridge door. Figure 3: Closing the print cartridge door
4. Press Start Copy Black or Start Copy Color to continue the current job.

Clear the paper jam. To see paper jams and how to clear them, click here. If the printer does not start printing, press the control panel button.