There is a little sensor switch in the paper tray for the scanner, and when you put the paper in, it will flick the switch so the printer knows that there is a document there. If the switch has failed, then you will be presented with this problem. Check the paper intake for dirt and grime, and also see if you can see the switch. It's usually a little black lever. Make sure it is there, and also that it moves freely. Don't pull at it too much or you could break it more. If it isn';t there, take your unit to a service centre for repair.
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Went I try Test copy or scan I got a message on Display " Load Pager Face down in Document Feeder" and page is all ready load in feed. I have work on 9 of 10 of these print and this one only I can get to work
Thank you!!!!
Charles
Thank you, I'll check for this sensor swith and let you know
Thank you again
Charles
Thank you for your help!!!
What does it do when you try to scan or copy?
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