Cannot print with vista (toshiba) laptop and hp wireless printer. Printer shows as ready, is favorite on this laptop, print goes to print queue, but never prints. Will occasionally print if I restart computer. I have uninstalled and reinstalled software 3 times including using ethernet cable once and still problem persists. This network works fine with 2 other computers, both with XP installed.
Hi,
if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.
PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.
Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.
Thank you so much.
adonscott
Thank you so much! I used the copy of the printer and it worked.
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Open the printer view from "Printers & Faxes", can be found on your "Start Menu" or "Control Panel". When that view is open, where you see your print job listed; if the "status" column is empty, click the "file" menu, you will probably find a check mark next to the "work offline". If that is the case, click it once to uncheck it. Then, either reissue the print job or highlight it in the quoue list, right click and select restart.
Print a network configuration page and note down the IP address of the printer. Open the printers folder and check for the printer icon with a check mark on it and reads ready status. Right click on the printer icon and select properties. Select ports tab and click on configure port and enter the same IP address and try to print which would resolve the issue.
Do you have a firewall installed? Try disabling the firewall while you print. I've seen software firewalls not allow you to print wirelessly before.
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