My sons cordless xbox headphones, new at Christmas do not work. Won't charge, nothing? help! Patti
There should be lights on the front of the headset's transmitter box. Are these lit up?
Also, there should be a "palm tree" icon on the left earcup of the headset. When you turn on the headset from the POWER button, the palm tree should flash about once a second. Is it flashing?
If not, you may need to "pair" the headset to the transmitter.
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