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Will Not Download

My computer will not download anything

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Downloads in Internet Explorer can be enabled in a number of ways depending on the reasons why they're currently disabled.
These reasons may be found in your browser's security settings or add-ons, or in software apart from your browser, such as an antivirus program.

Open Internet Explorer.
Go to a site offering a downloadable file, then click the file's link.
Click the "Download file" link on the Information Bar
(the yellow rectangle that appears when you try to download). Go to next Step 2 if the Information Bar doesn't appear.
Step 2 Select "Tools>Internet options" Znside Internet Explorer, then click the "Security" tab. Press the "Custom level" button.
In the "Security Settings" dialog box, scroll down to the "Downloads" heading and click the "Enable" button under the "File download" subheading.
Press "OK" to close "Security Settings" and then "OK" to close "Internet options."
Test the changes you've made by retrying the download. Complete step 4 if you can't.
Enable the security option that allows downloads of Active X controls if an error message regarding those controls appears when you try to download.
Enable Active X downloads through the "Security Settings" dialog box mentioned in Step 2.
Seek the Active X option under the heading "Active X controls and plugins>Download signed Active X controls."
Retry the download if it still fails.
Temporarily disable your virus scanner: press the "Start" button on the Windows taskbar and type "config."
Click the "System Configuration" item that appears, then click the "Startup" tab in the window that appears.
Uncheck each of the check boxes belonging to your anti-virus software
(e.g. "Symantec Security Technologies") then close the "System Configuration" window.
Reboot your computer, then click "OK" to the prompts that appear regarding selective start-up mode. Reattempt the download with the disabled virus scanner.
Get instructions from the anti-virus maker on configuring the software to allow downloads.
Disable all add-ons in Internet Explorer.
Close Internet Explorer, click the Windows "Start" button and type "Internet Explorer," then click the "Internet Explorer (no add-ons)" item. Retry the download.
Close Internet Explorer in no add-ons mode and restart the application in regular mode (with add-ons).
Select "Tools>Manage add-ons." In the window that appears, disable each add-on by selecting it and pressing the "Disable" button.
Restart Internet Explorer, then re-enable one add-on at a time until you discover the one preventing downloads. Update or leave disabled that add-on.
Reset Internet Explorer to its default settings.
Select "Tools>Internet options," then click the "Advanced" tab.
Press the "Reset" button, close and restart Internet Explorer, then retry the download. Report the problem to Microsoft Support at the "Tips for Solving..." link in this article's References section, if you still can't download.

Tips for solving problems when Internet Explorer crashes or stops working
http://windows.microsoft.com/en-US/windows-vista/Tips-for-solving-problems-with-Internet-Explorer
Description of the Internet Explorer Information Bar in Windows XP SP2
http://support.microsoft.com/kb/843017

Posted on May 10, 2013

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  • 12 Answers

What browser are you using?

Posted on May 10, 2013

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Posted on Jan 02, 2017

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