Can not turn off the safety lock on the cooktop!
Hi Dolores, I understand that your cooktop will not turn on after receiving an error code "40". Usually this error code can indicate a communication error between the Induction Module, Relay Board, and Control Board. I would also recommend doing a hard reset by unplugging or turning the household power breaker off to the appliance for five to ten minutes. If the problem persists, please reach out to a professional technician. Hope this helps! -JK
Good Afternoon friend, I appreciate your inquiry!
Typically on an Electrolux induction cooktop the "E4" error code stands for key sensor for timer. Which means you could be experiencing an issue with the right board, center board, or left board. I would perform a reset on your cooktop and you can do that by flipping the household circuit breaker off for ten minutes.
If that does not assist with clearing any false error codes or the error "E4" continues to display I would suggest seeking assistance from a professional for proper diagnosis and repair. Hopefully this helps. -Matt
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