Normally I can reconnect to the scanner on my gestetner dsc232 but I can't do it this time. The scanner is seen by my computer and I can print to it but cannot scan.
I normally scan form the printer to my computer
First, it doesn't work on Vista, if you have upgraded you OS??
So, have all of the destinations disappeared off the display?, and "updating destination list has failed' message displays" (or something similar).
If this is the case........ have you tried going into the "Scanrouter V2 admin utility", and under the "server" button select "set I/O device", then select "remove". If you are asked to "retain settings" select "no". Then click "add", then "Browse", it should find the machine, select "ok" then name it whatever you want -it's for identification only
This helps when (for some reason) the machine has become disasscociated with the Ip address for lack of a better description -particularily if the software is not installed on a machine with a statc IP.
OTHERWISE
Do the destinations still appear but the scans do not reach their destination even though they appear to be sent?
This happens when the Windows login password has been changed, because Scanrouter is linked to the admin password.
The way to tell is if you click to open the "Scanrouter V2 admin Utility", and get a message pertaining to a "wrong password" or similar. - Enter the NEW windows login password
OR
Has windows Firewall been enabled? TCP port #3670 needs to be opened
Please let me know if any of these solutions help, and Please rate me :)
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Yes Scan Router V2 Lite
not fixed yet. tried with your team but no solution yet. Please help!
Thank you. Yes, no destinations and it has happened before and I've done exactly as you suggest (100 times) but this time it is not working. There is communication because I can scan with a different program. Desktop Binder. I would like to get back to my old way because I could scan as a PDF. I am using XP Pro. I am not using a password. When I reset the I/O device the machine beeps with an error message about the destination list.
Any other thoughts?
What software are you using to scan? Scanrouter V2 Lite?
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