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Anonymous Posted on May 30, 2013

Phaser 8400 Fault 37,005.41:108192 - Xerox Phaser 8400 Laser Printer

1 Answer

Xerox help

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  • Expert 77 Answers
  • Posted on May 31, 2013
Xerox help
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Joined: May 29, 2013
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Power issue.
Check if the poweroutlet/cord is ok.
Otherwise engineer

5 Related Answers

Anonymous

  • 208 Answers
  • Posted on Dec 14, 2007

SOURCE: phaser 8400

That is related to the memory or the entire electronics module.
There is no specific 11,009 codes that I can find.
I am basing this on the fact that the 11 codes are all based on the memories and ECT Module.

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Anonymous

  • 2072 Answers
  • Posted on Apr 22, 2008

SOURCE: xerox phaser 8400 fault 37,016,43:24800

Sadly that is not good.That normally is one of the heaters in the print head has failed not warming up enough to allow the ink to remain liquid. It frequently is the result of a failure of the electronics module, none of the most likely problems is a cheap fix. I will give you the list of most probable causes.
Wish I had a more hopeful answer.


PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
119649580 1 *ELECTRONICS MODULE (STRIPPED)

671529180 1 I/O BOARD

650430300 1 *PRINTHEAD ASSEMBLY
The electronics module. Listed as stripped, means it comes without the ram and nvm boards. When that fails it is a portion of that module that supplies the heater voltage. I think its a 50 volt source off hand.

Anonymous

  • 2072 Answers
  • Posted on May 31, 2008

SOURCE: PHASER 8400

1, The NVRam memory is corrupted.
2, A jet heater is not working
3. the electronics module is bad.

Parts possibly bad are the NVM, the Print Head or the Electronics module.
Hard without a manual to determine, all are expensive.

good-cents

  • 4 Answers
  • Posted on Jan 13, 2009

SOURCE: Phaser 8400/8500/8560 maintenance kit

No, it will not work because the chip (CRUM) is not compatable.

antiochpc

Kevin Shafer

  • 1314 Answers
  • Posted on Mar 10, 2009

SOURCE: Phaser 8400 error code 37,016,43:7052

From the service manual:

37,016.4x - PEST_FAULT_HM_CLUTCH_DISCONNECT
PEST - Head maintenance clutch disconnect. The head maintenance clutch is not
drawing the expected power from the supply.
1. Run the Head Maintenance Clutch test.
2. Check the Head Maintenance Clutch wiring.
3. Disconnect the Wave Amp signal cable from the left
side of the Electronics Module. If the error code
changes, replace the Wave Amp.
4. Replace the head maintenance clutch.

I have the full service manual available should you need it. Thanks and please take a moment to rate this solution as fixya.

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Related Questions:

1helpful
1answer

Xerox Phaser 8400 Fault 37,008.44:9490

this is a Preheater error 37,008.44 I will put the link below so you can see how to fix it the repair for that error is on page 105
https://www.office.xerox.com/partners/products/Phaser8400/SQRG/8400_85XX_Service_Manual.pdf

If you need further help, reach me via phone at https://www.6ya.com/expert/david_eb7ea98642566cc6

0helpful
1answer

Service message: Fault 37,004,40:50081

Hi abonk:
This is your problem.

37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
supply.
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.

Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps
1helpful
1answer

On bootup of Phaser 8400 recieve fault 37,004.40:117545

PEST Fault 37,004.40: xxx
Printhead reservoir 0 disconnect:
Reservoir is not drawing the expected power from the power supply.
Service manaul states the the printhead needs to be replaced.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

Error in xerox phaser 8400

37,004.40: PEST - Printhead Reservoir 0 disconnect. Reservoir 0 is not drawing
the expected power from the supply.

One of the printhead cables may have come partially unplugged. Also, an ink spill on the circuit board could lead to this problem.
1helpful
1answer

Phaser 8400/8500/8560 maintenance kit

No, it will not work because the chip (CRUM) is not compatable.
0helpful
1answer

Phaser 8400 error code

That is related to the print head heating. Normally one of the print head heaters fails which requires replacement of the print head. The other item I have seen fail and cause that code is the electronics module. Both are very expensive.
0helpful
1answer

I have a Phaser 8400 printer that needs to be repaired. Where are your authorized service stations in my area (Miami, FL 33142)?

Here you go
clear.gif UNITED DATA TECHNOLOGIES INC
8825 NW 21ST TERRACE
DORAL, FL 33172
Phone: 305-882-0435
Fax: 305-882-0436
Products Serviced: Phaser 8200, Phaser 860
map_en-us.gif

clear.gif MONARCH ELECTRONICS INC
SUITE 319
1440 79TH STREET CAUSEWAY
NORTH BAY VILLAGE, FL 33141
Phone: 305-866-1885
Fax: 305-865-8087
Products Serviced: Phaser 6120, Phaser 8400, Phaser 8500, Phaser 8550, Phaser 8560, WorkCentre C2424
map_en-us.gif

depot_logo_small.gif IT SOLUTIONS
7210 NW 58TH ST
MIAMI, FL 33166
Phone: 305-513-0059
Fax: 305-513-0062
Products Serviced: DocuPrint 4508, DocuPrint N2025, DocuPrint N2825, FaxCentre F110, Phaser 3150, Phaser 3400, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 740, Phaser 7400, Phaser 750, Phaser 780, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8550, WorkCentre C2424, WorkCentre PRO 423, WorkCentre PRO 423/428, WorkCentre PRO 428
map_en-us.gif

clear.gif LASER PRINTER SOLUTION / FIX A FAX CORP
7240 NW 31 STREET
MIAMI, FL 33122
Phone: 305-471-0093
Fax: 305-471-0113
Products Serviced: Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 840, Phaser 8400, Phaser 8500, Phaser 8550, WorkCentre PE120, WorkCentre PE120I
map_en-us.gif

clear.gif P M E INC
SUITE 130
10800 NW 21ST STREET
MIAMI, FL 33172
Phone: 305-994-9222
Fax: 305-994-9922
Products Serviced: CopyCentre C20, DocuColor 2006, DocuPrint 4508, DocuPrint 4512/4512N, DocuPrint N17, DocuPrint N2025, DocuPrint N2125, DocuPrint N24, DocuPrint N24/N32, DocuPrint N2825, DocuPrint N32, DocuPrint N3225, DocuPrint N40, DocuPrint N4025, DocuPrint N4525, DocuPrint P1202, DocuPrint P1210, FaxCentre F110, FaxCentre F116, N2025/N2825, N2125, N3225/N4025, N4525, N4525, Phaser 1235, Phaser 2135, Phaser 3150, Phaser 3200MFP, Phaser 3400, Phaser 3450, Phaser 3500, Phaser 4400, Phaser 4500, Phaser 5400, Phaser 5500, Phaser 560, Phaser 6100, Phaser 6120, Phaser 6200, Phaser 6250, Phaser 6300, Phaser 6350, Phaser 7300, Phaser 740, Phaser 7400, Phaser 750, Phaser 7700, Phaser 7750, Phaser 7760, Phaser 780, Phaser 790, Phaser 8200, Phaser 840, Phaser 8400, Phaser 850, Phaser 8500, Phaser 8510/8560MFP, Phaser 8550, Phaser 8560, Phaser 8560MFP, Phaser 860, WorkCentre C2424, WorkCentre M20, WorkCentre M20I, WorkCentre PE120, WorkCentre PE120I, WorkCentre PE16, WorkCentre PE220
map_en-us.gif

clear.gif ADVANCED BUSINESS COMPUTERS
1523 NW 89TH COURT
MIAMI, FL 33172
Phone: 305-477-2320
Fax: 305-477-3735
Products Serviced: Phaser 4400
map_en-us.gif
0helpful
1answer

Xerox phaser 8400 error code

That code is a jet heater code.The most likely problem is a bad print head, the second most likely bad item is the electronics module that supplies the 40-50 volt source to the print head heater.
0helpful
1answer

PHASER 8400

1, The NVRam memory is corrupted.
2, A jet heater is not working
3. the electronics module is bad.

Parts possibly bad are the NVM, the Print Head or the Electronics module.
Hard without a manual to determine, all are expensive.
0helpful
1answer

Phaser 8400

That is related to the memory or the entire electronics module.
There is no specific 11,009 codes that I can find.
I am basing this on the fact that the 11 codes are all based on the memories and ECT Module.
Not finding what you are looking for?

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