In sending a fax the paper jamed on the return, am not able to clear out the pieces, hp.com was of no help, need to find out how to lift the carrige ?Is there a diagram that shows how to fix this problem?
Help would be very much appreciated
Http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00219180
This link gives you step by step instructions on how to clear the paper jam on your specific model, with pictures as well. If you need further assistance let me know. Please take a moment to accept and rate my solution accordingly.
Thank you,
Lee
I see you requested and received a refund. I hope you enjoyed the free solutions. Unfortunately you can not help someone who can't help themselves. You were given more then adequate advice. I think it is wrong to abuse a service such as this and to waste the experts time. If you gave it an honest effort then the paper jam would be cleared or your printer would be defective and require professional service.
Hope you enjoyed the free help,
Lee
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Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00219180&lc=en&dlc=en&cc=us&product=391182
Any of the following situations can cause paper jams:
CLICK HERE - about halfway down is how to check the xbias spring, and the whole document is about checking the carriage.
If the small plastic tab in the carriage chute is broken, the x-bias sprint might be dislodged. The broken tab might be in either of the carriage chutes, so check both.
Thanks for using FixYa!!
There is a tab to free the carriage, bu t check the feeder rolls.
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one answer was : there is a tab to lift the carrige, where is the tab?
paper is jamed in the fax machine on the return after the fax was send, how to remove the paper to clear the fax machine?
solution #1 states: look at all the pictures. What pictures? where are the pictures?
paper is jamed in the fax machine, some is visable in the back of the carrige. thus far no solution was provided. I am not satisfied with your servive
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